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Table of Contents
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Preface
Documentation
Audience
Document Conventions
Terminology
Introducing Trend Micro Apex Central
About Trend Micro Apex Central
Key Features and Benefits
Trend Micro Apex Central Architecture
Installation Planning
Identifying Deployment Architecture and Strategy
Understanding Single-Site Deployment
Determining the Number of Managed Products and Endpoints
Planning for the Optimal Ratios of Server to Managed Products
Designating Trend Micro Apex Central Servers
Understanding Multiple-Site Deployment
Grouping Managed Products
Determining the Number of Sites
Determining the Number of Managed Products and Endpoints
Planning for the Optimal Ratio of Server to Managed Products
Designating Trend Micro Apex Central Servers
Deciding Where to Install the Trend Micro Apex Central Server
Planning for Network Traffic
Trend Micro Apex Central Setup Flow
Testing Trend Micro Apex Central at One Location
Preparing for the Test Deployment
Selecting a Test Site
Beginning the Test Deployment
Evaluating the Test Deployment
Server Distribution Plan
Understanding Administration Models
Understanding Trend Micro Apex Central Server Distribution
Single-Server Topology
Multiple-Server Topology
Network Traffic Plan
Understanding Trend Micro Apex Central Network Traffic
Sources of Network Traffic
Traffic Frequency
Logs
Managed Product Agent Heartbeat
Network Protocols
Source of Network Traffic
Log Traffic
Trend Micro Management Communication Protocol Policies
Product Registration Traffic
Policy Deployment
Deploying Updates
Data Storage Plan
Database Recommendations
ODBC Driver
Authentication
Web Server Plan
Installation
System Requirements
Installing the Trend Micro Apex Central Server
Trend Micro Apex Central Installation Flow
Installing All Required Components
Specifying the Installation Location
Activating the Product and Services
Specifying Trend Micro Apex Central Web Server Settings
Specifying Backup Settings
Setting Up the Root Account
Configuring Database Information
Post-installation Tasks
Automatic Post-installation Tasks
Verifying the Server Installation or Upgrade
Activating Your Software
Activating Trend Micro Apex Central
Converting to the Full Version
Configuring Active Directory Connection Settings
Configuring User Accounts
Downloading the Latest Components
Configuring Event Notifications
Upgrades and Migration
Upgrading to Trend Micro Apex Central
Supported Versions for Upgrade
Server Files to Back Up Before Migration
Pre-migration Checklist
Upgrade and Migration Scenarios
Upgrade Flow
Scenario 1: Upgrading a Control Manager Server to Trend Micro Apex Central
Upgrading by Backing Up the Previous Control Manager Server and Database
Upgrading by Backing Up the Entire Operating System of the Server and the Trend Micro Apex Central Database
Scenario 2: Migrating to a Fresh Trend Micro Apex Central Installation Using the Agent Migration Tool
Migrating a Control Manager Server to a Fresh Installation of Trend Micro Apex Central
Planning Trend Micro Apex Central Agent Migration
Rapid Upgrade
Phased Upgrade
Migrating the Trend Micro Apex Central Database
Migrating a Trend Micro Apex Central SQL Database to Another SQL Server
Using the Database Configuration Tool (DBConfig.exe)
Post-Migration Tasks
Verifying a Successful Upgrade or Migration
Migrating Apex One Server Settings to Apex Central
Enabling Application Control
Enabling Vulnerability Protection
Enabling Endpoint Sensor
Configuring Apex One Server Settings for Endpoint Sensor
Uninstallation
Removing Trend Micro Apex Central
Manually Removing Trend Micro Apex Central
Removing the Trend Micro Apex Central Application
Stopping Trend Micro Apex Central Services
Stopping Trend Micro Apex Central Services from the Windows Services Screen
Stopping IIS and Trend Micro Apex Central Services from the Command Prompt
Removing Trend Micro Apex Central IIS Settings
Deleting Trend Micro Apex Central Files/Directories and Registry Keys
Removing the Database Components
Removing Trend Micro Apex Central ODBC Settings
Removing the SQL Server 2017 Express Database
Removing the Trend Micro Apex Central Service
Trend Micro Apex Central System Checklists
Server Address Checklist
Port Checklist
Trend Micro Apex Central Conventions
Core Processes and Configuration Files
Communication and Listening Ports
Introducing Trend Micro Apex Central
This section introduces
Trend Micro
Apex Central™
and provides an overview of its features and capabilities.
Topics include:
Table of Contents
Preface
Documentation
Audience
Document Conventions
Terminology
Introducing Trend Micro Apex Central
About Trend Micro Apex Central
Key Features and Benefits
Trend Micro Apex Central Architecture
Installation Planning
Identifying Deployment Architecture and Strategy
Understanding Single-Site Deployment
Determining the Number of Managed Products and Endpoints
Planning for the Optimal Ratios of Server to Managed Products
Designating Trend Micro Apex Central Servers
Understanding Multiple-Site Deployment
Grouping Managed Products
Determining the Number of Sites
Determining the Number of Managed Products and Endpoints
Planning for the Optimal Ratio of Server to Managed Products
Designating Trend Micro Apex Central Servers
Deciding Where to Install the Trend Micro Apex Central Server
Planning for Network Traffic
Trend Micro Apex Central Setup Flow
Testing Trend Micro Apex Central at One Location
Preparing for the Test Deployment
Selecting a Test Site
Beginning the Test Deployment
Evaluating the Test Deployment
Server Distribution Plan
Understanding Administration Models
Understanding Trend Micro Apex Central Server Distribution
Single-Server Topology
Multiple-Server Topology
Network Traffic Plan
Understanding Trend Micro Apex Central Network Traffic
Sources of Network Traffic
Traffic Frequency
Logs
Managed Product Agent Heartbeat
Network Protocols
Source of Network Traffic
Log Traffic
Trend Micro Management Communication Protocol Policies
Product Registration Traffic
Policy Deployment
Deploying Updates
Data Storage Plan
Database Recommendations
ODBC Driver
Authentication
Web Server Plan
Installation
System Requirements
Installing the Trend Micro Apex Central Server
Trend Micro Apex Central Installation Flow
Installing All Required Components
Specifying the Installation Location
Activating the Product and Services
Specifying Trend Micro Apex Central Web Server Settings
Specifying Backup Settings
Setting Up the Root Account
Configuring Database Information
Post-installation Tasks
Automatic Post-installation Tasks
Verifying the Server Installation or Upgrade
Activating Your Software
Activating Trend Micro Apex Central
Converting to the Full Version
Configuring Active Directory Connection Settings
Configuring User Accounts
Downloading the Latest Components
Configuring Event Notifications
Upgrades and Migration
Upgrading to Trend Micro Apex Central
Supported Versions for Upgrade
Server Files to Back Up Before Migration
Pre-migration Checklist
Upgrade and Migration Scenarios
Upgrade Flow
Scenario 1: Upgrading a Control Manager Server to Trend Micro Apex Central
Upgrading by Backing Up the Previous Control Manager Server and Database
Upgrading by Backing Up the Entire Operating System of the Server and the Trend Micro Apex Central Database
Scenario 2: Migrating to a Fresh Trend Micro Apex Central Installation Using the Agent Migration Tool
Migrating a Control Manager Server to a Fresh Installation of Trend Micro Apex Central
Planning Trend Micro Apex Central Agent Migration
Rapid Upgrade
Phased Upgrade
Migrating the Trend Micro Apex Central Database
Migrating a Trend Micro Apex Central SQL Database to Another SQL Server
Using the Database Configuration Tool (DBConfig.exe)
Post-Migration Tasks
Verifying a Successful Upgrade or Migration
Migrating Apex One Server Settings to Apex Central
Enabling Application Control
Enabling Vulnerability Protection
Enabling Endpoint Sensor
Configuring Apex One Server Settings for Endpoint Sensor
Uninstallation
Removing Trend Micro Apex Central
Manually Removing Trend Micro Apex Central
Removing the Trend Micro Apex Central Application
Stopping Trend Micro Apex Central Services
Stopping Trend Micro Apex Central Services from the Windows Services Screen
Stopping IIS and Trend Micro Apex Central Services from the Command Prompt
Removing Trend Micro Apex Central IIS Settings
Deleting Trend Micro Apex Central Files/Directories and Registry Keys
Removing the Database Components
Removing Trend Micro Apex Central ODBC Settings
Removing the SQL Server 2017 Express Database
Removing the Trend Micro Apex Central Service
Trend Micro Apex Central System Checklists
Server Address Checklist
Port Checklist
Trend Micro Apex Central Conventions
Core Processes and Configuration Files
Communication and Listening Ports
