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Choose the proper way to access the TrendAI™ Email Security administrator console based on your licensing agreement with TrendAI™.

Accessing the TrendAI™ Email Security administrator console

Account Type
Logon Method
Customer Licensing Portal account
Log on directly to your administrator console at the following web address for your region:
Note
Note
Customer Licensing Portal helps you manage your accounts, customer information, and subscriptions. You can directly access the web consoles of TrendAI™ solutions including TrendAI™ Email Security.
For details about how to log on to, register and manage TrendAI™ Email Security using Customer Licensing Portal, see the Customer Licensing Portal documentation at http://docs.trendmicro.com/en-us/smb/customer-licensing-portal.aspx.
Licensing Management Platform account
For Licensing Management Platform resellers, substitute your Tenant ID for <tenant-id> in the following web address for your region:
  • United States:
    https://<tenant-id>.tmes.trendmicro.com
  • Germany:
    https://<tenant-id>.tmes.trendmicro.eu
  • Australia:
    https://<tenant-id>.tmes-anz.trendmicro.com
  • Japan:
    https://<tenant-id>.tmems-jp.trendmicro.com
  • Singapore:
    https://<tenant-id>.tmes-sg.trendmicro.com
  • India:
    https://<tenant-id>.tmes-in.trendmicro.com
  • United Arab Emirates:
    https://<tenant-id>.tmes-uae.trendmicro.com
  • United Kingdom:
    https://<tenant-id>.tmes-uk.trendmicro.com
  • Canada:
    https://<tenant-id>.tmes-ca.trendmicro.com
Local accounts added by the administrator
Note
Note
If you forget your local account password, reset the password by referring to Reset local account passwords.
SSO accounts
Log on to the administrator console at the URL generated in Step 4 in Configure single sign-on.
From the TrendAI™ Email Security administrator console, administrators can create reports, view logs, perform administrative tasks, and configure security policies against different types of threats.
The TrendAI™ Email Security administrator console provides the following features:
  • Chart-based dashboard
  • Domain management
  • Inbound and outbound protection settings
  • Quarantined message query and quarantine digest settings
  • Mail tracking, policy event, URL click tracking and syslog settings
  • Daily, weekly, monthly and quarterly reports
  • Centralized administration settings, including:
    • Policy objects
    • Suspicious objects
    • Email continuity settings
    • Administrator management
    • End user management
    • Directory management
    • License information