Views:
Use the Security Agent Download screen to create and download standalone Apex One Security Agent installation packages for Windows or Mac endpoints. You can download and install the Security Agent installation package directly, or get a URL that you can send to users to download the Security Agent installation package directly onto a target endpoint.
Note
Note
  • The standalone installation package contains all the required components for a local installation and does not require an internet connection.
  • The web installer checks for conflicting applications and verifies system requirements before downloading and installing the Security Agent package from the internet.

Pre-installation Configuration

Security Agent
Configuration
Apex One
Before installing Apex One Security Agents:
  • Change the default Apex One Security Agent unloading and uninstallation passwords
  • Ensure that endpoints can communicate through ports 80 and 443
  • Ensure that endpoints can access *.trendmicro.com
  • If required, configure Apex One Security Agent proxy server settings
For more information, see Security Agent System Requirements.
Apex One (Mac)
Before installing Apex One (Mac) Security Agents:
  • Ensure that endpoints can communicate through port 443
  • Ensure that endpoints can access *.trendmicro.com
  • If required, configure Apex One Security Agent proxy server settings

Procedure

  1. Go to AdministrationSecurity Agent Download.
  2. Select the operating system.
    • Windows 64-bit: Select to create a 64-bit MSI installation package for Apex One Security Agents
    • Windows 32-bit: Select to create a 32-bit MSI installation package for Apex One Security Agents
    • Windows ARM64 (AArch64) : Select to create an ARM64 64-bit MSI installation package for Apex One Security Agents
      Note
      Note
      Support for Security Agents installed on endpoints running the ARM64 version of Windows is only available on the Apex One SaaS server.
    • Mac: Select to create a ZIP installation package for Apex One (Mac) Security Agents
  3. For Windows 64-bit, Windows 32-bit, or Windows ARM64 (AArch64) Apex One Security Agents, select the Installation mode:
    • Full feature set: Installs the standard Apex One Security Agent with full feature capabilities
    • Coexist: The coexist mode Apex One Security Agent provides a limited subset of Apex One capabilities but is compatible with any supported Windows endpoint, running any endpoint security software.
      Tip
      Tip
      Select Coexist mode to allow target endpoints to use third-party security software.
  4. Select Standalone for the package type (if prompted).
    Note
    Note
    If you selected the coexist mode Apex One Security Agent, you do not need to select the package type.
  5. If you have more than one corresponding managed product server for the type of installation package selected, use the Server drop-down to select the server to which the Security Agent reports.
    Note
    Note
    If you only have one managed product server, only the managed product server name displays.
  6. Click one of the following deployment options:
    • Download Installer: Downloads a copy of the Security Agent installation package that you can install locally or later deploy to target endpoints
    • Get Download Link: Displays a URL that you can send to users to install the Security Agent directly onto a target endpoint
    Note
    Note
    For Apex One servers, the Apex One Security Agent package applies the settings generated the last time the Security Agent Packaging Tool ran.