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Uninstall Trend Micro Apex Central from the server by using one of the following methods:

Procedure

  • From the Start menu, click StartTrend Micro Apex CentralUninstalling Trend Micro Apex Central.
  • Using Add/Remove Programs:
    1. Go to StartControl PanelAdd/Remove Programs.
    2. Select Trend Micro Apex Central and click Uninstall.
      A confirmation dialog appears.
    3. Click Yes to uninstall Trend Micro Apex Central.
    4. Choose whether to uninstall the Trend Micro Apex Central database:
      Note
      Note
      Keeping the database allows you to reinstall Trend Micro Apex Central on the server and retain all system information, such as agent registration and user account data.
      • To uninstall the database, select the Remove Apex Central database check box.
      • To keep the database, do not select the Remove Apex Central database check box.
    5. Click Next.
      • The uninstallation program removes Trend Micro Apex Central from the server.
      • If you selected Remove the Apex Central database, the uninstallation program also removes the database.
      • If you reinstall the Trend Micro Apex Central server without deleting the original database and removing the managed products that originally reported to the previous server, then the managed products will re-register to the Trend Micro Apex Central server when:
        • Managed product servers restart MCP agent services
        • MCP agents verify their connection after an 8-hour period