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Endpoint Sensor is available to customers who have purchased the Apex One™: Endpoint Sensor license and integrate with Trend Micro Apex Central. You can only configure Endpoint Sensor policy settings using the Trend Micro Apex Central web console.
Before installing the Trend Micro Apex One server, ensure that you have access to the correct version of SQL Server. If you want to use the Endpoint Sensor feature, you must install and prepare specific SQL Server versions.
Note
Note
If you do not install the Endpoint Sensor Service and select a supported SQL Server with Full-Text and Semantic Extractions for Search enabled, the only way to use Endpoint Sensor later is to go to the Uninstall or change a program screen of Windows Control Panel.
Select the Trend Micro Apex One server and click Change.

Prerequisites

Item
Requirements
System requirements
Server: Same operating system requirements as the Trend Micro Apex One server (SQL Server requirements differ)
Endpoints: Same system requirements as the Apex One Security Agent
Important
Important
This feature is only officially supported on the following platforms:
  • Windows 10
  • Windows 11
License
  • Apex One Endpoint Sensor license (activated in Trend Micro Apex Central)
  • An existing Trend Micro Endpoint Sensor license (activated in Trend Micro Apex Central)
Apex Central registration
Required for licensing and Security Agent policy deployment
Compatibility with Trend Micro Endpoint Sensor
  • Server: If you install the Trend Micro Apex One server with the Apex One Endpoint Sensor feature on the same server with the standalone Trend Micro Endpoint Sensor server (not recommended):
    • The standalone Trend Micro Endpoint Sensor server is disabled.
    • The standalone Trend Micro Endpoint Sensor files and database continue to reside on the server computer and may cause a performance impact.
    Important
    Important
    Standalone Trend Micro Endpoint Sensor server settings are not compatible with the Apex One Endpoint Sensor feature. You must manually configure all policies using the Trend Micro Apex Central web console.
  • Agent: Once you deploy an Endpoint Sensor policy to the Apex One Security Agent, the Security Agent automatically uninstalls any existing standalone Trend Micro Endpoint Sensor agent before applying the Apex One Endpoint Sensor settings.
Redis service
The Trend Micro Apex One server computer cannot have an existing Redis service installed. You must uninstall any existing Redis service and allow the Setup program to install a new service.
Verification
After clicking Next on the Endpoint Sensor Installation screen
SQL Server version
  • SQL Server 2022
  • SQL Server 2019
  • SQL Server 2017
  • SQL Server 2016 SP2
Note
Note
This feature does not support SQL Server Express versions.
Verification
After clicking Next on the Apex One Database Setup screen
Database configuration
Full-Text and Semantic Extractions for Search enabled
For more information on enabling Full-Text and Semantic Extractions for Search, see your SQL Server documentation.
Verification
After clicking Next on the Apex One Database Setup screen
Access rights to the tempdb database for database maintenance functions
Verification
None

Fresh Installation Information

Type
Description
Server
The Apex One Setup program provides the option of installing the Apex One Endpoint Sensor feature during normal Trend Micro Apex One server installation.
Agent
The Security Agent program includes but does not immediately install the Endpoint Sensor Service during normal Security Agent installation. To install the Endpoint Sensor Service on the Security Agent, you must enable and deploy an Endpoint Sensor policy from the Trend Micro Apex Central web console.
Once the Security Agent receives the Endpoint Sensor settings, the Security Agent installs the Endpoint Sensor Service.

Upgrade Notes

Type
Description
OfficeScan server
The Apex One Setup program provides the option of installing the Apex One Endpoint Sensor feature during normal Trend Micro Apex One server upgrades.
Trend Micro Endpoint Sensor server
Trend Micro Apex One does not support any upgrade or settings migration from the standalone Trend Micro Endpoint Sensor server to the Apex One Endpoint Sensor feature.
Important
Important
Standalone Trend Micro Endpoint Sensor server settings are not compatible with the Apex One Endpoint Sensor feature. You must manually configure all policies using the Trend Micro Apex Central web console.
Trend Micro Endpoint Sensor agent
Trend Micro Apex One does not support upgrading the Trend Micro Endpoint Sensor agent program to the Apex One Security Agent.
If you install the Apex One Security Agent on an endpoint with the standalone Trend Micro Endpoint Sensor agent installed and deploy an Endpoint Sensor policy from the Trend Micro Apex Central console, the Security Agent automatically uninstalls the Trend Micro Endpoint Sensor agent and installs the Apex One Endpoint Sensor feature.