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On the Apex One server, manually create a backup of the following forensic folder and database for Data Loss Prevention:
  • <Apex One server installation folder>\PCCSRV\Private\DLPForensicData
  • <Apex One server installation folder>\PCCSRV\Private\DLPForensicDataTracker.db
Important
Important
Take note of the file location. After the upgrade process is complete, restore the forensic folder and database to the same location.