Use
the installation log files Trend Micro Apex One automatically
generates to troubleshoot installation problems.
Installation Log Files
|
Log File
|
File Name
|
Location
|
|
Server local installation/upgrade log
|
OFCMAS.LOG
|
%windir%
|
|
Server remote installation/upgrade log
|
OFCMAS.LOG (On the endpoint where you launched
Setup)
OFCMAS.LOG (On the target endpoint)
|
%windir%
|
|
Security Agent installation
log
|
OFCNT.LOG
|
%windir% (For all installation methods except MSI
package)
%temp% (For the MSI package installation method)
|