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The IPv6 requirements for the Trend Micro Apex One server and agent upgrades are as follows:
  • The server must already be using an IIS web server.
  • Assign an IPv6 address to the server. In addition, the server must be identified by its host name, preferably its fully qualified domain name (FQDN). If the server is identified by its IPv6 address, all agents currently managed by the server lose connection with the server. If the server is identified by its IPv4 address, it cannot deploy the agent to pure IPv6 endpoints.
  • Verify that the host machine's IPv6 or IPv4 address can be retrieved using, for example, the ping or nslookup command.