Views:

Procedure

  1. Open Registry Editor and perform the following steps:
    WARNING
    WARNING
    The next steps require the deletion of registry keys. Making incorrect changes to the registry can cause serious system problems. Always make a backup copy before making any registry changes. For more information, refer to the Registry Editor Help.
    1. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\.
    2. Verify that the ofcservice hive has been deleted.
    3. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Trend Micro\OfficeScan\ and delete the OfficeScan hive.
      For 64-bit endpoints, the path is HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Trend Micro\OfficeScan\.
    4. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\ CurrentVersion\. Delete the OfficeScan Management Console-<Server Name> folder.
  2. Go to <Server installation folder>\PCCSRV folder and unshare the PCCSRV folder.
  3. Restart the server computer.
  4. Go to <Server installation folder>\PCCSRV and delete the PCCSRV folder.
  5. Delete the Trend Micro Apex One website from the Internet Information Services (IIS) console.
    1. Open the IIS console.
    2. Expand ServerName.
    3. If you installed Trend Micro Apex One on a separate website, go to the Web Sites folder and then delete Trend Micro Apex One.
    4. If you installed Trend Micro Apex One virtual directories under the default website, go to Default Web Site and then delete the Trend Micro Apex One virtual directory.