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In this Trend Micro Apex One version, administrators can configure Security Agents to use either Smart Scan or Conventional Scan.
When upgrading Trend Micro Apex One from an earlier version, retain or customize the scan method for each domain depending on the upgrade method chosen. Consider the following:
  • When planning to upgrade the Trend Micro Apex One server directly on the server computer, it is not necessary to make scan method changes from the web console because agents retain their scan method settings after they upgrade.
  • When planning to upgrade Security Agents by moving them to the Trend Micro Apex One Service Pack 1 Patch 4 server:
    • In the Trend Micro Apex One Service Pack 1 Patch 4 server, choose manual agent grouping. This agent grouping method allows for the creation of new domains.
      Note
      Note
      When using automatic agent grouping, enable it only after all agents have upgraded to ensure that all scan method settings are retained during agent upgrade.
    • Duplicate the domain structure and scan method settings in an earlier version of Trend Micro Apex One server into the Trend Micro Apex One Service Pack 1 Patch 4 server. If the domain structure and scan method settings on the two servers are not identical, some Security Agents that move to the Trend Micro Apex One Service Pack 1 Patch 4 server may not apply their original scan method settings.