Part 3: Upgrade Update Agents

Procedure

1. Go to Agents → Agent Management.
2. On the agent tree, select the Update Agents to upgrade.

   Tip To locate Update Agents easily, select a domain, go to the Agent tree view on top of the agent tree and then select Update agent view.

3. Click Settings → Privileges and Other Settings and go to the Other Settings tab.
4. In the Security Agents only update the following components drop-down, select All components (including hotfixes and the agent program).
5. Click Save.
6. Go to Updates → Agents → Manual Update.
7. Select the Manually select agents option and click Select.
8. In the agent tree that opens, choose the Update Agents to upgrade.

   Tip To locate Update Agents easily, select a domain, go to the Agent tree view on top of the agent tree and then select Update agent view.

9. Click Initiate Update on top of the agent tree.
10. Check the upgrade results.
    • Online Update Agents upgrade immediately after initiating component update.
    • Offline Update Agents upgrade when they become online.
    • Independent (formerly roaming) Update Agents upgrade when they become online or, if the Update Agent has scheduled update privileges, when scheduled update runs.
11. Restart the Update Agents' endpoints to finish upgrading the agents.
12. Repeat step 1 to step 11 until all Update Agents have been upgraded.