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After completing the installation or upgrade, verify the following:

Items to Verify After Installing Trend Micro Apex One

Item to Verify
Details
Trend Micro Apex One server shortcuts
The Trend Micro Trend Micro Apex One server shortcuts appear on the Windows Start menu on the server computer.
Programs list
Trend Micro Trend Micro Apex One Server is listed on the Add/Remove Programs list on the server computer's Control Panel.
Trend Micro Apex One web console
Type the following URL in the Internet Explorer browser:
  • HTTPS connection: https://<Apex One server name>:<port number>/officescan
Where <Apex One server name> is the name or IP address of the Trend Micro Apex One server.
The web console logon screen displays.
Apex One server services
The following Apex One server services display on the Microsoft Management Console:
  • Apex One Active Directory Integration Service: This service displays if the Active Directory integration and Role-based Administration features work properly.
  • Apex One Apex Central Agent: The status for this service should be "Started" if the Trend Micro Apex One server has been registered to Apex Central.
  • Apex One Deep Discovery Service: The status for this service should be "Started".
  • Apex One Master Service: The status for this service should be "Started".
  • Apex One Log Receiver Service: The status for this service should be "Started".
  • Apex One Plug-in Manager: The status for this service should be "Started".
  • Trend Micro Smart Protection Query Handler: The status for this service should be "Started".
  • Trend Micro Smart Protection Server: The status for this service should be "Started".
  • Trend Micro Local Web Classification Server: The status for this service should be "Started" if Web Reputation Services was enabled during installation.
Apex One server processes
When you open Windows Task Manager, DBServer.exe is running.
Server installation log
The server installation log, OFCMAS.LOG, exists in %windir%.
Registry keys
The following registry key exists:
  • For 32-bit platforms:
    HKEY_LOCAL_MACHINE\Software\TrendMicro\OfficeScan
  • For 64-bit platforms:
    HKEY_LOCAL_MACHINE\Software\Wow6432Node\TrendMicro\OfficeScan
Program folder
The Apex One server files are found under the <Server installation folder>.
Related information
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