Views:

Determine further actions to take on quarantined emails by viewing the email content without download.

Cloud App Security allows the administrator to preview quarantined Exchange Online or Gmail emails in the console. For Exchange Online, end users can also preview their quarantined emails in the Cloud App Security add-in for Outlook.

Procedure

  1. In Cloud App Security, go to Operations → Quarantine
  2. Select the service Exchange Online, Exchange Online (Inline Mode), Gmail, or Gmail (Inline Mode).
  3. Click Enable Email Preview under the search bar.
  4. In the dialog box displayed, select Enable email preview.
    Note
    Note
    Enabling email preview permits Cloud App Security to collect your email content to show in preview.
    For emails quarantined after you enable this feature, you can click the timestamp of a quarantined email to view the content. Currently, only the email body supports preview.