Views:
The following table explains the tokens available for alert notifications. Use the table to customize your alert notifications with message tokens.
Note
Note
Not every alert notification can accept every message token. Review the alert's parameter specifications before using a message token. For details, see Alert Notification Parameters.

Message Tokens

Token
Description
Notes
%Account%
The user name of the account that Deep Discovery Email Inspector locks
Where allowed:
  • System: Account Locked
Examples:
  • JohnDoe
  • Test
%Action%
The action that Deep Discovery Email Inspector took on the processed message
Where allowed:
  • Policy: Recipient Notifications
Examples:
  • Policy: Recipient Notifications
  • Pass and tag
%AveSandboxProc%
The average time in minutes it takes to queue and analyze messages in the past hour
Where allowed:
  • System: Long Virtual Analyzer Processing Time
Examples:
  • 3
  • 2
%ComponentList%
The list of components.
Where allowed:
  • System: Component Update/Rollback Successful
  • System: Component Update/Rollback Unsuccessful
Examples:
  • Network Content Inspection Engine/ 0x48000204/ 9.862.1107
  • Network Content Inspection Engine/ 0x48000204/ Unknown
%ConsoleURL%
The Deep Discovery Email Inspector management console URL.
Where allowed:
  • All
Example:
  • https://192.168.252.1/loginPage.ddei
%CPUThreshold%
The maximum CPU usage as a percentage allowed before Deep Discovery Email Inspector sends an alert notification
Where allowed:
  • System: High CPU Usage
Examples:
  • 95
  • 85
%CPUUsage%
The total CPU utilization as a percentage
Where allowed:
  • System: High CPU Usage
Examples:
  • 80
  • 65
%DateTime%
The date and time that the Deep Discovery Email Inspector received the email message
Where allowed:
  • All
Examples:
  • 2014-03-21 03:34:09
  • 2014-06-15 11:31:22
%DaysBeforeExpirationATD%
The number of days before the product license for Advanced Threat Protection expires
Where allowed:
  • System: License Expiration
Examples:
  • 4
  • 123
%DaysBeforeExpirationSEG%
The number of days before the product license for Gateway Module expires
Where allowed:
  • System: License Expiration
Examples:
  • 4
  • 123
%DeferredQueue%
The number of email messages in the deferred queue waiting for Deep Discovery Email Inspector to process.
Where allowed:
  • System: Long Message Deferred Queue
Example:
  • 100
%DeliveryQueue%
The number of email messages in the delivery queue waiting for Deep Discovery Email Inspector to process.
Where allowed:
  • System: Long Message Delivery Queue
Examples:
  • 100
  • 600
%DetectionCount%
The number of messages detected with suspicious characteristics during the specified period of time
Where allowed:
  • System: Detection Surge
Examples:
  • 50
  • 200
%DetectionThreshold%
The maximum number of messages detected to have suspicious characteristics before Deep Discovery Email Inspector sends an alert notification
Where allowed:
  • System: Detection Surge
Examples:
  • 50
  • 40
%DeviceIP%
The IP address of the Deep Discovery Email Inspector appliance
Where allowed:
  • All
Example:
  • 123.123.123.123
%DeviceName%
The host name of the Deep Discovery Email Inspector appliance
Where allowed:
  • All
Example:
  • example.com
%DiagnosisTip%
Recommendations on how to resolve the issue
Where allowed:
  • System: Connection Issue
%DiskSpace%
The lowest amount of disk space in GB before Deep Discovery Email Inspector send an alert notification
Where allowed:
  • System: Low Free Disk Space
  • System: Low Free Quarantine Disk Space
Examples:
  • 2
  • 30
%ExpirationDateATD%
The day the product license for Advanced Threat Protection expires
Where allowed:
  • System: License Expiration
Examples:
  • 2014-03-21 03:34:09
  • 2014-06-15 11:31:22
%ExpirationDateSEG%
The day the product license for Gateway Module expires
Where allowed:
  • System: License Expiration
Examples:
  • 2014-03-21 03:34:09
  • 2014-06-15 11:31:22
%Interval%
The frequency that Deep Discovery Email Inspector checks the message processing volume in minutes
Where allowed:
  • System: Detection Surge
  • System: Processing Surge
Examples:
  • 15
  • 10
%LicenseStatusATD%
The current status of the product license for Advanced Threat Protection
Where allowed:
  • System: License Expiration
Examples:
  • Evaluation
  • Not Activated
  • Activated
  • Expired
  • Grace Period
For details, see Product License Status.
%LicenseStatusSEG%
The current status of the product license for Gateway Module
Where allowed:
  • System: License Expiration
Examples:
  • Evaluation
  • Not Activated
  • Activated
  • Expired
  • Grace Period
For details, see Product License Status.
%LicenseTypeATD%
The Advanced Threat Protection product license type
Where allowed:
  • System: License Expiration
Examples:
  • Full
  • Trial
%LicenseTypeSEG%
The Gateway Module product license type
Where allowed:
  • System: License Expiration
Examples:
  • Full
  • Trial
%MemoryThreshold%
The maximum memory usage as a percentage allowed before Deep Discovery Email Inspector sends an alert notification.
Where allowed:
  • System: High Memory Usage
Example: 90
%MemoryUsage%
The total memory utilization as a percentage.
Where allowed:
  • System: High Memory Usage
Example: 90
%MessageList%
The list of detected messages, which includes the risk level, threat name, action taken, message ID, recipients, sender, recipient, subject, top three most risky attachment details, and when the message was received.
This token also provides the names of detected threats for the following alert notifications:
  • Security: Suspicious Message Identified
  • Security: Watchlisted Recipients at Risk
  • System: Quarantined Messages
  • Security: Data Loss Prevention Incident
Where allowed:
  • Security: Suspicious Message Identified
  • Security: Watchlisted Recipients at Risk
  • System: Quarantined Messages
  • Security: Data Loss Prevention Incident
Examples:
==============
Risk: High (Suspicious 
File)
Action: Action set to
 'pass'
Threat Name: EMERGING-
THREAT_GENERIC.ERS|VAN
_DROPPER.UMXX
Message ID: <E1fk6FQ-0
0073X-Ns@funimo.com>
Recipients: relay@njrel
ay.itlab.trendmicro.com
Sender: aliconwamonic@ya
hoo.com
Subject: Our Order#65017
32
Attachment: 65017832.xls
 (Excel 95 or 97 spreads
heet), Company Profile.Z
IP(ZIP archive)
Detected: 2018-07-30 19:
41:23
================
================ 
Risk: Medium (Maliciou
s URL) 
Action:  Quarantined 
Threat Name: LOW-REPUT
ATION-URL_BLOCKED-LIST
.SCORE.WRS 
Message ID: <201809032
10849.3B4D93A06C9@ddei
155.localdomain
Recipients: bvt@ddei.co
m Sender: test@test.com
Subject: Te_%*s'<>?|\@~
$%^&#$!`~(=-+<>;:.){[]}
(`)+=-_t"ddd, Attachmen
t: (Link only)
Detected: 2018-09-03 21:
08:51
================
================
Message ID: <5C32BC03.
9090201@test.com>
Recipients: test@test.
com;test@test1.com
Sender: test@test.com
Subject: 1033
Attachment: (Link only)
DLP templates (Data id
entifiers): 
templateName (China: M
obile Phone Number )
Detected: 2019-02-25 01:
07:42
================
%MTAList%
The list of unreachable MTAs. Each MTA appears as an IP address and the port number.
Where allowed:
  • System: Relay MTAs Inaccessible
Examples:
  • [1.1.1.1]:99
  • [7.7.7.7]:77
%ProcessingCount%
The total number of processed messages over the specified period of time
Where allowed:
  • System: Processing Surge
Examples:
  • 50
  • 200
%ProcessingThreshold%
The maximum number of processed messages during the specified time frame before Deep Discovery Email Inspector sends an alert notification
Where allowed:
  • System: Processing Surge
Examples:
  • 100
  • 40
%QueueThreshold%
The maximum number of messages in the delivery queue before Deep Discovery Email Inspector sends an alert notification
Where allowed:
  • System: Long Message Delivery Queue
Examples:
  • 100
  • 40
%SandboxProcThreshold%
The maximum amount of time allocated for average sandbox processing before Deep Discovery Email Inspector sends an alert notification
Where allowed:
  • System: Long Virtual Analyzer Processing Time
Examples:
  • 15
  • 30
%SandboxQueue%
The email message count in the sandbox queue waiting to be analyzed by Virtual Analyzer
Where allowed:
  • System: Long Virtual Analyzer Submission Queue
Examples:
  • 30
  • 75
%SandboxQueueThreshold%
The maximum number of messages in the sandbox queue before Deep Discovery Email Inspector sends an alert notification
Where allowed:
  • System: Long Virtual Analyzer Submission Queue
Examples:
  • 100
  • 75
%ServiceList%
The list of services affected by the connection issue
Where allowed:
  • System: Connection Issue
Example:
  • Internal Virtual Analyzer network (eth1, No proxy)
%ServiceName%
The stopped Deep Discovery Email Inspector service
Where allowed:
  • System: Service Stopped
Where allowed:
  • System: Service Stopped
Example:
  • scanner
%TotalMessages%
The total number of messages with unsuccessful DKIM signing
Where allowed:
  • System: Unsuccessful DKIM Signing
Example:
  • 10
  • 25