Editing Users | TrendAI™

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Editing users in Recovery Console follows the same rules as the Enterprise. For information about roles and authentication, see Authentication Overview.

Select the user from the user list.
Update the desired information.
Select the user type.
For an explanation of account roles, see Authentication Overview.
Set the password expiration date.
Click Save.
The user account is updated.

Table of Contents

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Title

Content

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Requirements","url":"endpoint-encryption-60-administration-guide-system-requirements","children":[{"title":"PolicyServer System Requirements","url":"endpoint-encryption-60-administration-guide-policyserver-system-"},{"title":"PolicyServer MMC System Requirements","url":"endpoint-encryption-60-administration-guide-policyserver-mmc-sys"},{"title":"Full Disk Encryption System Requirements","url":"endpoint-encryption-60-administration-guide-full-disk-encryption","children":[{"title":"Recommended Disk Combinations","url":"endpoint-encryption-60-administration-guide-supported-disk-combi"}]},{"title":"File Encryption System Requirements","url":"endpoint-encryption-60-administration-guide-file-encryption-syst"},{"title":"Encryption Management for Microsoft BitLocker System Requirements","url":"endpoint-encryption-60-administration-guide-encryption-managemen"},{"title":"Encryption Management for Apple FileVault System Requirements","url":"endpoint-encryption-60-administration-guide-encryption-managemen1"}]},{"title":"Setting Up Control Manager","url":"endpoint-encryption-60-administration-guide-setting-up-control-m","children":[{"title":"Control Manager Architecture","url":"endpoint-encryption-60-administration-guide-control-manager-arch"},{"title":"Adding PolicyServer as a Managed Product to Control Manager","url":"endpoint-encryption-60-administration-guide-adding-policyserver-"},{"title":"Configuring Directory Management for PolicyServer","url":"endpoint-encryption-60-administration-guide-configuring-director"},{"title":"Configuring Proxy Settings","url":"endpoint-encryption-60-administration-guide-configuring-proxy-se"}]},{"title":"Active Directory Synchronization","url":"endpoint-encryption-60-administration-guide-active-directory-syn","children":[{"title":"Active Directory Overview","url":"endpoint-encryption-60-administration-guide-active-directory-ove"},{"title":"Configuring Active Directory","url":"endpoint-encryption-60-administration-guide-configuring-active-d"},{"title":"Importing Active Directory Users","url":"endpoint-encryption-60-administration-guide-endpoint-encryption-1"},{"title":"Managing Password Setting Objects from Active Directory","url":"endpoint-encryption-60-administration-guide-managing-password-se"}]}]},{"title":"Dashboard","url":"endpoint-encryption-60-administration-guide-dashboard","children":[{"title":"Tabs","url":"endpoint-encryption-60-administration-guide-tabs"},{"title":"Widgets","url":"endpoint-encryption-60-administration-guide-widgets"},{"title":"Endpoint Encryption Users","url":"endpoint-encryption-60-administration-guide-endpoint-encryption-1"},{"title":"Endpoint Encryption Devices","url":"endpoint-encryption-60-administration-guide-endpoint-encryption-12"},{"title":"Full Disk Encryption Status","url":"endpoint-encryption-60-administration-guide-full-disk-encryption1"},{"title":"Endpoint Encryption Unsuccessful Device Logon","url":"endpoint-encryption-60-administration-guide-unsuccessful-device-"},{"title":"Endpoint Encryption Unsuccessful User Logon","url":"endpoint-encryption-60-administration-guide-unsuccessful-user-lo"},{"title":"Endpoint Encryption Device Lockout","url":"endpoint-encryption-60-administration-guide-device-lockout"},{"title":"Endpoint Encryption Security Violations Report","url":"endpoint-encryption-60-administration-guide-security-violations-"}]},{"title":"Policies","url":"endpoint-encryption-60-administration-guide-policies","children":[{"title":"Authentication Overview","url":"endpoint-encryption-60-administration-guide-authentication-overv"},{"title":"Policies in Control Manager","url":"endpoint-encryption-60-administration-guide-policies-in-control-","children":[{"title":"Policy Options","url":"endpoint-encryption-60-administration-guide-policy-options"},{"title":"Policy Types","url":"endpoint-encryption-60-administration-guide-policy-types"}]},{"title":"Creating a Policy","url":"endpoint-encryption-60-administration-guide-creating-a-policy","children":[{"title":"Specifying Policy Targets","url":"endpoint-encryption-60-administration-guide-specifying-policy-ta"}]},{"title":"Configuring Endpoint Encryption Users Rules","url":"endpoint-encryption-60-administration-guide-configuring-users-ru"},{"title":"Configuring Full Disk Encryption Rules","url":"endpoint-encryption-60-administration-guide-configuring-full-dis"},{"title":"Configuring File Encryption Rules","url":"endpoint-encryption-60-administration-guide-configuring-file-enc"},{"title":"Configuring Common Policy Rules","url":"endpoint-encryption-60-administration-guide-configuring-common-p"},{"title":"Migrating Groups to Control Manager","url":"endpoint-encryption-60-administration-guide-migrating-groups-to"}]},{"title":"Full Disk Encryption","url":"endpoint-encryption-60-administration-guide-full-disk-encryption123","children":[{"title":"Full Disk Encryption Tools","url":"endpoint-encryption-60-administration-guide-full-disk-encryption1234"},{"title":"Full Disk Encryption Context Menu","url":"endpoint-encryption-60-administration-guide-full-disk-encryption12345"},{"title":"Full Disk Encryption Preboot","url":"endpoint-encryption-60-administration-guide-full-disk-encryption123456","children":[{"title":"Menu Options","url":"endpoint-encryption-60-administration-guide-menu-options"},{"title":"Network Connectivity","url":"endpoint-encryption-60-administration-guide-network-connectivity","children":[{"title":"Connecting to a Wireless Network","url":"endpoint-encryption-60-administration-guide-connecting-to-a-wire"}]},{"title":"Network Information","url":"endpoint-encryption-60-administration-guide-network-information"},{"title":"On-Screen Keyboard","url":"endpoint-encryption-60-administration-guide-on-screen-keyboard"},{"title":"Changing the Keyboard Layout","url":"endpoint-encryption-60-administration-guide-changing-the-keyboar"},{"title":"Changing Authentication Methods","url":"endpoint-encryption-60-administration-guide-changing-authenticat"},{"title":"Changing Passwords","url":"endpoint-encryption-60-administration-guide-changing-passwords"},{"title":"Remote Help","url":"endpoint-encryption-60-administration-guide-remote-help1"},{"title":"Smart Card","url":"endpoint-encryption-60-administration-guide-smart-card1"},{"title":"Self Help","url":"endpoint-encryption-60-administration-guide-self-help1"}]},{"title":"Full Disk Encryption Policy Synchronization","url":"endpoint-encryption-60-administration-guide-full-disk-encryption1234567"},{"title":" Patch Management with Full Disk Encryption","url":"endpoint-encryption-60-administration-guide-patch-management-wit"}]},{"title":"File Encryption","url":"endpoint-encryption-60-administration-guide-file-encryption","children":[{"title":"Registering File Encryption","url":"endpoint-encryption-60-administration-guide-registering-file-enc"},{"title":"File Encryption Actions","url":"endpoint-encryption-60-administration-guide-file-encryption-acti","children":[{"title":"Encrypting a File or Folder","url":"endpoint-encryption-60-administration-guide-encrypting-a-file-or"},{"title":"Using File Encryption Secure Delete","url":"endpoint-encryption-60-administration-guide-using-file-encryptio"}]},{"title":"File Encryption Context Menu","url":"endpoint-encryption-60-administration-guide-file-encryption-cont","children":[{"title":"Changing Password in File Encryption","url":"endpoint-encryption-60-administration-guide-changing-password-in"},{"title":"Using Remote Help to Unlock a File Encryption Device","url":"endpoint-encryption-60-administration-guide-using-remote-help-to1"}]},{"title":"File Encryption Authentication","url":"endpoint-encryption-60-administration-guide-file-encryption-auth","children":[{"title":"Domain Authentication Requirements","url":"endpoint-encryption-60-administration-guide-domain-authenticatio1"},{"title":"Forced Password Reset","url":"endpoint-encryption-60-administration-guide-forced-password-rese"},{"title":"Endpoint Encryption Device Policy Rules","url":"endpoint-encryption-60-administration-guide-endpoint-encryption-123"}]},{"title":"Policy Synchronization","url":"endpoint-encryption-60-administration-guide-policy-synchronizati"}]},{"title":"Encryption Management for Third-Party Products","url":"endpoint-encryption-60-administration-guide-encryption-managemen12","children":[{"title":"About Encryption Management Agents","url":"endpoint-encryption-60-administration-guide-about-encryption-man"},{"title":"Encryption Management Agent Policy Limitations","url":"endpoint-encryption-60-administration-guide-encryption-managemen123"},{"title":"Encryption Management for Microsoft BitLocker","url":"endpoint-encryption-60-administration-guide-encryption-managemen1234","children":[{"title":"Viewing Encryption Status","url":"endpoint-encryption-60-administration-guide-viewing-encryption-s"},{"title":"Understanding Encryption Status","url":"endpoint-encryption-60-administration-guide-understanding-encryp"},{"title":"Understanding Agent Information","url":"endpoint-encryption-60-administration-guide-understanding-agent-"},{"title":"Synchronizing Policies with PolicyServer","url":"endpoint-encryption-60-administration-guide-synchronizing-polici","children":[{"title":"Policy Synchronization","url":"endpoint-encryption-60-administration-guide-policy-synchronizati"},{"title":"Synchronizing Policies from the About Screen","url":"endpoint-encryption-60-administration-guide-synchronizing-polici1"},{"title":"Synchronizing Policies From the System Tray","url":"endpoint-encryption-60-administration-guide-synchronizing-polici12"}]}]},{"title":"Encryption Management for Apple FileVault","url":"endpoint-encryption-60-administration-guide-encryption-managemen12345","children":[{"title":"Viewing Encryption Status","url":"endpoint-encryption-60-administration-guide-viewing-encryption-s"},{"title":"Understanding Encryption Status","url":"endpoint-encryption-60-administration-guide-understanding-encryp1"},{"title":"Understanding Agent Information","url":"endpoint-encryption-60-administration-guide-understanding-agent-1"},{"title":"Synchronizing Policies with PolicyServer","url":"endpoint-encryption-60-administration-guide-synchronizing-polici123","children":[{"title":"Policy Synchronization","url":"endpoint-encryption-60-administration-guide-policy-synchronizati"},{"title":"Synchronizing Policies from the About Screen","url":"endpoint-encryption-60-administration-guide-synchronizing-polici1234"},{"title":"Synchronizing Policies From the Menu Bar","url":"endpoint-encryption-60-administration-guide-synchronizing-polici12345"}]},{"title":"Creating a Mobile Account for Active Directory on Mac OS","url":"endpoint-encryption-60-administration-guide-creating-a-mobile-ac"},{"title":"Troubleshooting Password and Encryption Issues","url":"endpoint-encryption-60-administration-guide-troubleshooting-pass"}]}]},{"title":"Recovery","url":"endpoint-encryption-60-administration-guide-recovery","children":[{"title":"Preboot Errors after Installation","url":"endpoint-encryption-60-administration-guide-preboot-errors-after"},{"title":"Full Disk Encryption Recovery Methods","url":"endpoint-encryption-60-administration-guide-full-disk-encryption123456789"},{"title":"Recovery Console","url":"endpoint-encryption-60-administration-guide-recovery-console","children":[{"title":"Recovery Console Options","url":"endpoint-encryption-60-administration-guide-recovery-console-opt"},{"title":"Accessing the Recovery Console from Full Disk Encryption Preboot","url":"endpoint-encryption-60-administration-guide-accessing-the-recove"},{"title":"Accessing Recovery Console from Windows","url":"endpoint-encryption-60-administration-guide-accessing-recovery-c"},{"title":"Manage Disks Options","url":"endpoint-encryption-60-administration-guide-manage-disks-options"},{"title":"Encrypt Disks","url":"endpoint-encryption-60-administration-guide-encrypting-disks"},{"title":"Decrypt Disks","url":"endpoint-encryption-60-administration-guide-decrypting-disks","children":[{"title":"Using Decrypt Disk in Preboot","url":"endpoint-encryption-60-administration-guide-using-decrypt-disk"}]},{"title":"Mount Partitions","url":"endpoint-encryption-60-administration-guide-mount-partitions"},{"title":"Restore Boot","url":"endpoint-encryption-60-administration-guide-restore-boot"},{"title":"Manage Full Disk Encryption Users","url":"endpoint-encryption-60-administration-guide-manage-full-disk-enc","children":[{"title":"Editing Users","url":"endpoint-encryption-60-administration-guide-editing-users"},{"title":"Adding Users","url":"endpoint-encryption-60-administration-guide-adding-users"},{"title":"Deleting Users","url":"endpoint-encryption-60-administration-guide-deleting-users"}]},{"title":"Manage Policies","url":"endpoint-encryption-60-administration-guide-manage-policies"},{"title":"View Logs","url":"endpoint-encryption-60-administration-guide-view-logs"},{"title":"Network","url":"endpoint-encryption-60-administration-guide-network","children":[{"title":"Managing Network Configuration","url":"endpoint-encryption-60-administration-guide-managing-network-con"},{"title":"Migrating Full Disk Encryption to a New Enterprise","url":"endpoint-encryption-60-administration-guide-migrating-full-disk-"},{"title":"Changing the Full Disk Encryption PolicyServer","url":"endpoint-encryption-60-administration-guide-changing-the-full-di"},{"title":"Configuring Wi-Fi Settings","url":"endpoint-encryption-60-administration-guide-configuring-wi-fi-se"},{"title":"Network Troubleshooting","url":"endpoint-encryption-60-administration-guide-network-troubleshoot"}]}]},{"title":"Recovery Tool","url":"endpoint-encryption-60-administration-guide-recovery-tool","children":[{"title":"Preparing the Recovery Tool","url":"endpoint-encryption-60-administration-guide-preparing-the-recove"},{"title":"Scanning and Repairing a Disk","url":"endpoint-encryption-60-administration-guide-scanning-and-repairi"},{"title":"Using Extensive Repair","url":"endpoint-encryption-60-administration-guide-performing-an-extens"},{"title":"Recovery Tool Options","url":"endpoint-encryption-60-administration-guide-recovery-tool-option"},{"title":"Advanced Functions","url":"endpoint-encryption-60-administration-guide-advanced-functions","children":[{"title":"Using the File Explorer","url":"endpoint-encryption-60-administration-guide-using-file-explorer"}]}]},{"title":"Remote Help Assistance","url":"endpoint-encryption-60-administration-guide-remote-help-assistan"}]},{"title":"Resolved and Known Issues","url":"endpoint-encryption-60-administration-guide-resolved-and-known-i","children":[{"title":"Resolved Issues","url":"endpoint-encryption-60-administration-guide-resolved-issues","children":[{"title":"Resolved Issues in Endpoint Encryption 6.0","url":"endpoint-encryption-60-administration-guide-resolved-issues"}]},{"title":"Known Issues","url":"endpoint-encryption-60-administration-guide-known-issues","children":[{"title":"PolicyServer MMC Issues","url":"endpoint-encryption-60-administration-guide-policyserver-mmc-iss"},{"title":"Control Manager Integration Issues","url":"endpoint-encryption-60-administration-guide-control-manager-inte"},{"title":"Endpoint Encryption Deployment Tool Plug-in Issues","url":"endpoint-encryption-60-administration-guide-endpoint-encryption-1234"},{"title":"Full Disk Encryption Issues","url":"endpoint-encryption-60-administration-guide-full-disk-encryption12345678910"},{"title":"File Encryption Issues","url":"endpoint-encryption-60-administration-guide-file-encryption-issu"},{"title":"Encryption Management for Microsoft BitLocker Issues","url":"endpoint-encryption-60-administration-guide-encryption-managemen123456"},{"title":"Encryption Management for Apple FileVault Issues","url":"endpoint-encryption-60-administration-guide-encryption-managemen1234567"}]}]},{"title":"Technical Support","url":"endpoint-encryption-60-administration-guide-technical-support","children":[{"title":"Troubleshooting Resources","url":"endpoint-encryption-60-administration-guide-troubleshooting-reso","children":[{"title":"Using the Support Portal","url":"endpoint-encryption-60-administration-guide-using-the-support-po"},{"title":"Threat Encyclopedia","url":"endpoint-encryption-60-administration-guide-threat-encyclopedia"}]},{"title":"Contacting Trend Micro","url":"endpoint-encryption-60-administration-guide-contacting-trend-mic","children":[{"title":"Speeding Up the Support Call","url":"endpoint-encryption-60-administration-guide-speeding-up-the-supp"}]},{"title":"Sending Suspicious Content to Trend Micro","url":"endpoint-encryption-60-administration-guide-sending-suspicious-c","children":[{"title":"Email Reputation Services","url":"endpoint-encryption-60-administration-guide-email-reputation-ser"},{"title":"File Reputation Services","url":"endpoint-encryption-60-administration-guide-file-reputation-serv"},{"title":"Web Reputation Services","url":"endpoint-encryption-60-administration-guide-web-reputation-servi"}]},{"title":"Other Resources","url":"endpoint-encryption-60-administration-guide-other-resources","children":[{"title":"Download Center","url":"endpoint-encryption-60-administration-guide-download-center"},{"title":"Documentation Feedback","url":"endpoint-encryption-60-administration-guide-documentation-feedba"}]}]},{"title":"Appendices","url":"endpoint-encryption-60-administration-guide-appendices","children":[{"title":"Maintenance Tools","url":"endpoint-encryption-60-administration-guide-maintenance-tools","children":[{"title":"Using the Diagnostics Monitor","url":"endpoint-encryption-60-administration-guide-using-the-diagnostic"},{"title":"Using the Log Server Tool","url":"endpoint-encryption-60-administration-guide-using-the-log-server"},{"title":"Using the PolicyServer Change Settings Tool","url":"endpoint-encryption-60-administration-guide-using-the-policyserv"}]},{"title":"PolicyServer Message IDs","url":"endpoint-encryption-60-administration-guide-policyserver-message","children":[{"title":"Administrator Alerts","url":"endpoint-encryption-60-administration-guide-administrator-alerts"},{"title":"Audit Log Alerts","url":"endpoint-encryption-60-administration-guide-audit-log-alerts"},{"title":"Certificate Alerts","url":"endpoint-encryption-60-administration-guide-certificate-alerts"},{"title":"Device Alerts","url":"endpoint-encryption-60-administration-guide-device-alerts"},{"title":"Error Alerts","url":"endpoint-encryption-60-administration-guide-error-alerts"},{"title":"Full Disk Encryption Activity Alerts","url":"endpoint-encryption-60-administration-guide-full-disk-encryption123456789111"},{"title":"Installation Alerts","url":"endpoint-encryption-60-administration-guide-installation-alerts"},{"title":"Login / Logout Alerts","url":"endpoint-encryption-60-administration-guide-login-logout-alerts"},{"title":"Mobile Device Alerts","url":"endpoint-encryption-60-administration-guide-mobile-device-alerts"},{"title":"OCSP Alerts","url":"endpoint-encryption-60-administration-guide-ocsp-alerts"},{"title":"OTA Alerts","url":"endpoint-encryption-60-administration-guide-ota-alerts"},{"title":"Password Alerts","url":"endpoint-encryption-60-administration-guide-password-alerts"},{"title":"PIN Change Alerts","url":"endpoint-encryption-60-administration-guide-pin-change-alerts"},{"title":"Smart Card Alerts","url":"endpoint-encryption-60-administration-guide-smart-card-alerts"}]},{"title":"Endpoint Encryption Services","url":"endpoint-encryption-60-administration-guide--services"},{"title":"Policy Mapping Between Management Consoles","url":"endpoint-encryption-60-administration-guide-policy-mapping-betwe"},{"title":"Glossary","url":"endpoint-encryption-60-administration-guide-glossary"}]}]

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