Updating PolicyServer Settings

Procedure

1. To update policy settings for agents where Encryption Management for Microsoft Bitlocker is intalled, perform the following:
   1. On the agent, open a command line window as an administrator.
   2. Navigate to the following path:
      %Program Files%\Trend Micro\FDE Encryption Management

      Verify that the TMFDEForBitlocker.exe file exists on the location.
   3. Type the following commands:
      TMFDEForBitlocker.exe -ChangeServer username=<UserID> password=<Password> newserver=<Newserverhostname>

      TMFDEForBitlocker.exe -ChangeServer eusername=<EncryptedUserID> epassword=<EncryptedPassword> newserver=<Newserverhostname>

      TMFDEForBitlocker.exe -ChangeEnterprise username=<UserID> password=<Password> newserver=<Newserverhostname> newenterprise=<Newenterprisename> newadmin=<Groupadminonnewserver> newpassword=<Passwordforgroupadmin>

      TMFDEForBitlocker.exe -ChangeEnterprise eusername=<EncryptedUserID> epassword=<EncryptedPassword> newserver=<Newserverhostname> newenterprise=<Newenterprisename> newadmin=<eGroupadminonnewserver> enewpassword=<ePasswordforgroupadmin>

      Note To use encrypted values for user names and passwords generated by CommandLineHelper.exe, replace the argument names with the eusername= and enewpassword= parameters.

2. To update policy settings for agents where Encryption Management for Apple FileVault is intalled, perform the following:
   1. On the agent, open a command line window as an administrator.
   2. Navigate to the following path:
      /Library/Application/Support/TrendMicro/FDEMM/
   3. Type the following commands:
      $sudo SupportTool –ChangeEnterprise username=<UserID> password=<password> newserver=<newserverhostname> newenterprise=<newenterprisename> newadmin=<groupadminonnewserver> newpassword=<passwordforgroupadmin> [skipKeyCheck=<true|false>]

      $sudo SupportTool -ChangeServer eusername=<EncryptedUserID> epassword=<EncryptedPassword> newserver=<newserverhostname>

      $sudo SupportTool -ChangeEnterprise eusername=<EncryptedUserID> epassword=<EncryptedPassword> newserver=<newserverhostname> newenterprise=<newenterprisename> enewadmin=<groupadminonnewserver> enewpassword=<passwordforgroupadmin>

      Note To use encrypted values for user names and passwords generated by CommandLineHelper.exe, replace the argument names with the eusername= and enewpassword= parameters.

3. Verify that the changes were applied to the agent.