The Full Disk Encryption Recovery Tool is a bootable disk used to repair a device if the device is unable to boot. The latest version of the Recovery Tool is available for download from the Trend Micro Download Center:
http://downloadcenter.trendmicro.com/
The Recovery Tool allows users to do the following:
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Scan and repair Full Disk Encryption issues that prevent users from logging on Windows
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Open the Full Disk Encryption preboot if the agent is unable to access the preboot normally
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Recover files from an encrypted disk
In previous versions of Endpoint Encryption, a Repair CD was provided along with the product. In Endpoint Encryption 5.0 Patch 4, the Repair CD was replaced with the Recovery Tool.