PolicyServer
and related databases are mission-critical services. Trend Micro recommends the following for optimal
maintenance of your Endpoint Encryption product and related
services:
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Actively monitor CPU usage and establish a threshold for when the PolicyServer Windows Service and Trend Micro Endpoint Encryption Service should be restarted.
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Restart the service on a regular schedule that fits with the organization's established maintenance windows (daily, weekly, monthly).
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Restart the PolicyServer Windows service whenever maintenance is performed on the Active Directory environment, the server, database, or related communications.
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Back up PolicyServer databases when you back up similar enterprise-critical databases.
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Back up primary and log databases regularly off site for redundancy.
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WARNINGAny changes to the Active Directory or
database environments may affect connectivity with PolicyServer.
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