What caused this warning?
Your computer cannot contact Trend Micro. The problem most likely resulted from your computer having problems connecting with the Internet.
What to do now
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Check your Internet connection by trying to open a website. If you cannot open any websites, check your Internet cable or wireless Internet connection for any obvious problems.
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If you access the Internet through a proxy server, make sure to enter the proxy server information in Microsoft Internet Explorer.
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Check your firewall settings to make sure that it has not blocked access to the Internet.
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If you can still open pages on the Internet from this computer, a computer virus or spyware may have caused the interference. Try visiting this website to run a free scan: