Enabling Certified Safe Software Service | Trend Micro Service Central

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The Certified Safe Software Service queries Trend Micro datacenters to verify the safety of a program detected by antivirus scans. Enable Certified Safe Software Service to reduce the likelihood of false positive detections.

Navigate to Agents > Certified Safe Software Service.
Select Enable Certified Safe Software Service for antivirus scan.
Click Save.
Note:
- If endpoints within your network require a proxy server to access the Internet, configure proxy settings for internal agents.
- For more information, see Configuring Agent-Server Communication Settings.