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Enable debug logging before performing the following tasks:

  • Uninstall and then install the server again.

  • Upgrade Apex One to a new version.

  • Perform remote installation/upgrade (Debug logging is enabled on the endpoint where you launched Setup and not on the remote endpoint.)

  1. Copy the LogServer folder located in <Server installation folder>\PCCSRV\Private to C:\.
  2. Create a file named ofcdebug.ini with the following content:

    [debug]

    debuglevel=9

    debuglog=c:\LogServer\ofcdebug.log

    debugLevel_new=D

    debugSplitSize=10485760

    debugSplitPeriod=12

    debugRemoveAfterSplit=1

  3. Save ofcdebug.ini to C:\LogServer.
  4. Perform the appropriate task (that is, uninstall/reinstall the server, upgrade to a new server version, or perform remote installation/upgrade).
  5. Check ofcdebug.log in C:\LogServer.
Parent topic: Server Debug Logs Using LogServer.exe