To enabling debug logging for the Security Agent:
-
Create a file named
ofcdebug.ini with the following content:
[Debug]
Debuglog=C:\ofcdebug.log
debuglevel=9
debugLevel_new=D
debugSplitSize=10485760
debugSplitPeriod=12
debugRemoveAfterSplit=1
-
Send ofcdebug.ini to users, instructing them to save the
file to C:\.
Note:
LogServer.exe automatically runs each time the Security Agent endpoint starts. Instruct users NOT to close the LogServer.exe command window that opens when the endpoint starts as this prompts Apex One to stop debug logging. If users close the command window, they can start debug logging again by running LogServer.exe located in <Agent installation folder>.
- For each Security Agent endpoint, check ofcdebug.log in C:\.
Disable debug logging for the Security Agent by deleting ofcdebug.ini.