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  1. Modify product.ini in <Server installation folder>\PCCSRV\CmAgent as follows:

    [Debug]

    debugmode = 3

    debuglevel= 3

    debugtype = 0

    debugsize = 10000

    debuglog = C:\CMAgent_debug.log

  2. Restart the Apex One Apex Central Agent service from Microsoft Management Console.
  3. Check CMAgent_debug.log in C:\.