Views:

This widget displays the connection status of Security Agents to the Apex One server in relation to the configured scan method (Smart Scan and Conventional Scan).

You can choose to display the data in a table or pie chart by clicking the display icons ().

Use the drop-down list above the table/graph to change the type of data that displays. Click the count for any status to open the Agent Management screen that lists the related Security Agents in the agent tree.

View

Description

All

Displays the connection status of all Security Agents for both scan methods

Conventional Scan

Displays the connection status of all Security Agents that use the Conventional Scan method

Smart Scan

Displays the connection status of all Security Agents that use the Smart Scan method

When viewing the agent connection status in a table:

  • Expand the "Online" agent information to view the connection status of agents with a Smart Protection Server.

  • Click the URL to open the Smart Protection Server management console.

Note:

Only online agents (reporting to the Apex One server) can report their connection status with Smart Protection Servers.

To restore an offline agent connection with a Smart Protection Server, see Solutions to Issues Indicated in Security Agent Icons.
Parent topic: Apex One Widgets