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Apex One automatically sends this alert whenever the SQL database becomes unavailable.

Warning:

Apex One automatically stops all services when the database becomes unavailable. Apex One cannot log agent or event information, perform updates, or configure agents when the database is unavailable.

The Database Unavailable alert is only applicable to the Apex One server database and does not apply to the Endpoint Sensor database.

  1. On the Apex One server computer, browse to <Server installation folder>\PCCSRV\Admin\Utility\SQL.
  2. Double-click SQLTxfr.exe to run the tool.

    The Apex One SQL Server Database Configuration console opens.

  3. Click Apex One Database Unavailable Alert….

    The Apex One Database Unavailable Alert screen opens.

  4. Type the email address(es) for the recipient(s) of the alert.

    Separate multiple entries using semicolons (;).

  5. Modify the Subject and Message as necessary.

    Apex One provides the following token variables:

    Table 1. Apex One Database Unavailable Alert Tokens

    Variable

    Description

    %x

    The name of the Apex One SQL Server instance

    %s

    The name of the affected Apex One server
  6. Click OK.
Parent topic: SQL Server Database Connection Settings