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September 30, 2022, Conformity—From 2022-09-28 16:20 UTC - 20:43 UTC (9:20 AM PDT - 1:43 PM PDT)
AWS experienced a service outage in the us-west-2 (Oregon) region, which affected the Conformity application. This outage affected the API Gateway service, which made the Conformity application inaccessible during the time window. The service has fully recovered now, and Conformity has returned to normal.
Affected regions
Oregon service region (us-west-2) and Cloud One US-1
P.S: No other Conformity regions were impacted.
Impact
The customers could not access the Conformity application via the UI or API or successfully scan their accounts. Any automated workflows relying on Conformity, for example, the API workflows using the Template Scanner, may also have been impacted.
Resolution
The service health of Amazon API Gateway has now fully recovered and can be tracked here. Conformity also has service returned to normal.