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June 07, 2023, Conformity—Incident Update: Trend Cloud One Conformity Recorded Reduced Usage for Customers with Metered Consumption Billing
An incident affecting Conformity consumption billing reduced the expected billing charges for some accounts with S3, IAM, EC2, and Azure Monitor resources.
This led to incorrectly excluding resource counts during the incident. As a result, account consumption tiers may have been temporarily changed to a lower tier.
Affected Regions
All
Impact
Intermittent reduction in usage charges between  21 August 2021 to 7 June 2023 for some customers using consumption billing.
Resolution
We’re working on deploying a fix for the bug that caused the drop in usage. As a result, you may see an increase in your Conformity consumption and, consequently, your charges once we deploy the bug fix. Watch out for the bug fix update on our What’s New page.