Configure the blocked PTR domain list

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When the domain in the PTR record of a sending IP address matches the blocked PTR domain list, TrendAI™ Email Security rejects email messages from this IP address.

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[{"title":"Privacy and Personal Data Collection Disclosure","url":"trend-micro-email-security-online-help-gdpr-a-kb-link-olh","children":[{"title":"Pre-release disclaimer","url":"trend-micro-email-security-online-help-pre-release-disclaim"},{"title":"Pre-release sub-feature disclaimer","url":"trend-micro-email-security-online-help-pre-release-sub-feat"}]},{"title":"TrendAI Email Security data privacy, security, and compliance","url":"trend-micro-email-security-online-help-dataprivacycomplianc"},{"title":"About TrendAI Email Security","url":"trend-micro-email-security-online-help-about","children":[{"title":"What's new","url":"trend-micro-email-security-online-help-whats-new"},{"title":"Service requirements","url":"trend-micro-email-security-online-help-service-requirements"},{"title":"Features and benefits","url":"trend-micro-email-security-online-help-features-and-benefit"},{"title":"Available license versions","url":"trend-micro-email-security-online-help-available-versions"},{"title":"Data center geography","url":"trend-micro-email-security-online-help-data-center-geograph"},{"title":"Inbound message protection","url":"trend-micro-email-security-online-help-inbound-message-prot","children":[{"title":"Inbound message flow","url":"trend-micro-email-security-online-help-inbound-message-flow"}]},{"title":"Outbound message protection","url":"trend-micro-email-security-online-help-outbound-encryption"},{"title":"Update to Cloud Email Gateway Protection","url":"trend-micro-email-security-online-help-updatetocegp"},{"title":"Integration with TrendAI products","url":"trend-micro-email-security-online-help-integration-with-tre","children":[{"title":"Apex Central","url":"trend-micro-email-security-online-help-apex-central","children":[{"title":"Register to Apex Central","url":"trend-micro-email-security-online-help-registering-to-apex-"},{"title":"Check TrendAI Email Security server status","url":"trend-micro-email-security-online-help-checking-trend-micro"},{"title":"Unregister from Apex Central","url":"trend-micro-email-security-online-help-unregistering-from-a"}]},{"title":"Remote Manager","url":"trend-micro-email-security-online-help-remote-manager"}]}]},{"title":"Get started with TrendAI Email Security","url":"trend-micro-email-security-online-help-getting-started-with","children":[{"title":"Access the TrendAI Email Security administrator console","url":"trend-micro-email-security-online-help-accessing-the-tmes-a","children":[{"title":"Reset local account passwords","url":"trend-micro-email-security-online-help-resetting-local-acco"}]},{"title":"Select a serving site for first time use","url":"trend-micro-email-security-online-help-selecting-a-serving-"},{"title":"Provision a TrendAI Business Account","url":"trend-micro-email-security-online-help-provisioning-a-trend","children":[{"title":"Set up TrendAI Email Security","url":"trend-micro-email-security-online-help-setting-up-tmes"}]}]},{"title":"Work with the dashboard","url":"trend-micro-email-security-online-help-working-with-the-das","children":[{"title":"Threats tab","url":"trend-micro-email-security-online-help-threats-tab","children":[{"title":"Ransomware details chart","url":"trend-micro-email-security-online-help-ransomware-details-c"},{"title":"Threats chart","url":"trend-micro-email-security-online-help-threats-chart"},{"title":"Threats details chart","url":"trend-micro-email-security-online-help-threats-details-char"},{"title":"Virtual Analyzer file analysis details chart","url":"trend-micro-email-security-online-help-virtual-analyzer-ana"},{"title":"Virtual Analyzer URL analysis details chart","url":"trend-micro-email-security-online-help-virtual-analyzer-url"},{"title":"Virtual Analyzer quota usage details","url":"trend-micro-email-security-online-help-virtual-analyzer-quo"},{"title":"Domain-based authentication details chart","url":"trend-micro-email-security-online-help-domain-based-authent_001"},{"title":"Blocked message details","url":"trend-micro-email-security-online-help-blocked-message-deta"}]},{"title":"Top statistics tab","url":"trend-micro-email-security-online-help-top-statistics-tab","children":[{"title":"Top bec attacks detected by antispam engine chart","url":"trend-micro-email-security-online-help-top-bec-attacks-dete"},{"title":"Top BEC attacks detected by Writing Style Analysis chart","url":"trend-micro-email-security-online-help-top-bec-attacks-dete_001"},{"title":"Top targeted high profile users","url":"trend-micro-email-security-online-help-top-targeted-high-pr"},{"title":"Top analyzed advanced threats (files) chart","url":"trend-micro-email-security-online-help-top-analyzed-advance_001"},{"title":"Top analyzed advanced threats (URLs) chart","url":"trend-micro-email-security-online-help-top-analyzed-advance"},{"title":"Top malware detected by Predictive Machine Learning chart","url":"trend-micro-email-security-online-help-top-malware-detected_001"},{"title":"Top malware detected by pattern-based scanning chart","url":"trend-micro-email-security-online-help-top-malware-detected"},{"title":"Top spam chart","url":"trend-micro-email-security-online-help-top-spam-chart"},{"title":"Top Data Loss Prevention (DLP) incidents chart","url":"trend-micro-email-security-online-help-top-dlp-incidents-ch"}]},{"title":"Other statistics tab","url":"trend-micro-email-security-online-help-other-statistics-tab","children":[{"title":"Volume chart","url":"trend-micro-email-security-online-help-volume-chart"},{"title":"Bandwidth chart","url":"trend-micro-email-security-online-help-bandwidth-chart"},{"title":"Time-of-click protection chart","url":"trend-micro-email-security-online-help-time-of-click-protec"},{"title":"DMARC compliance chart","url":"trend-micro-email-security-online-help-dmarc-compliance-cha"}]}]},{"title":"Manage domains","url":"trend-micro-email-security-online-help-domain-management","children":[{"title":"Add a domain","url":"trend-micro-email-security-online-help-adding-a-domain"},{"title":"Configure a domain","url":"trend-micro-email-security-online-help-configuring-a-domain","children":[{"title":"Add SPF records","url":"trend-micro-email-security-online-help-adding-spf-records"},{"title":"Add Microsoft 365 inbound connectors","url":"trend-micro-email-security-online-help-adding-office-365-in"},{"title":"Add Microsoft 365 outbound connectors","url":"trend-micro-email-security-online-help-adding-office-365-ou"}]},{"title":"Edit or delete domains","url":"trend-micro-email-security-online-help-managing-domains"}]},{"title":"Inbound and outbound protection","url":"trend-micro-email-security-online-help-inbound-and-outbound","children":[{"title":"Manage recipient filter","url":"trend-micro-email-security-online-help-recipient-filter"},{"title":"Manage sender filter","url":"trend-micro-email-security-online-help-managing-sender-filt","children":[{"title":"Configure approved and blocked sender lists","url":"trend-micro-email-security-online-help-configuring-approved","children":[{"title":"Add senders","url":"trend-micro-email-security-online-help-adding-senders"},{"title":"Delete senders","url":"trend-micro-email-security-online-help-deleting-senders"},{"title":"Import senders","url":"trend-micro-email-security-online-help-importing-senders"},{"title":"Export senders","url":"trend-micro-email-security-online-help-exporting-senders"}]},{"title":"Sender filter settings","url":"trend-micro-email-security-online-help-sender-filter-settin"}]},{"title":"Transport Layer Security (TLS) peers","url":"trend-micro-email-security-online-help-about-tls-peers","children":[{"title":"Add domain TLS peers","url":"trend-micro-email-security-online-help-adding-domain-tls-pe"},{"title":"Edit domain TLS peers","url":"trend-micro-email-security-online-help-editing-domain-tls-p"}]},{"title":"Understand IP reputation","url":"trend-micro-email-security-online-help-understanding-ip-rep","children":[{"title":"About quick IP list","url":"trend-micro-email-security-online-help-about-quick-ip-list"},{"title":"About standard IP reputation settings","url":"trend-micro-email-security-online-help-about-standard-ip-re"},{"title":"About approved and blocked IP addresses","url":"trend-micro-email-security-online-help-about-approved-and-b","children":[{"title":"Manage approved and blocked IP addresses","url":"trend-micro-email-security-online-help-managing-approved-an"}]},{"title":"IP reputation order of evaluation","url":"trend-micro-email-security-online-help-ip-reputation-order-"},{"title":"Troubleshoot issues","url":"trend-micro-email-security-online-help-troubleshooting-issu"}]},{"title":"Manage reverse DNS validation","url":"trend-micro-email-security-online-help-managing-reverse-dns","children":[{"title":"Configure reverse DNS validation settings","url":"trend-micro-email-security-online-help-configuring-reverse-","children":[{"title":"Add reverse DNS validation settings","url":"trend-micro-email-security-online-help-adding-reverse-dns-v"},{"title":"Edit reverse DNS validation settings","url":"trend-micro-email-security-online-help-editing-reverse-dns-"}]},{"title":"Configure the blocked PTR domain list","url":"trend-micro-email-security-online-help-configuring-the-bloc","children":[{"title":"Add PTR domains","url":"trend-micro-email-security-online-help-adding-ptr-domains"},{"title":"Edit PTR domains","url":"trend-micro-email-security-online-help-editing-ptr-domains"}]}]},{"title":"Domain-based authentication","url":"trend-micro-email-security-online-help-domain-based-authent","children":[{"title":"Sender IP match","url":"trend-micro-email-security-online-help-sender-ip-match","children":[{"title":"Add sender IP match settings","url":"trend-micro-email-security-online-help-adding-sender-ip-mat"},{"title":"Edit sender IP match settings","url":"trend-micro-email-security-online-help-editing-sender-ip-ma"}]},{"title":"Sender policy framework (SPF)","url":"trend-micro-email-security-online-help-sender-policy-framew","children":[{"title":"Add SPF settings","url":"trend-micro-email-security-online-help-adding-spf-settings"},{"title":"Edit SPF settings","url":"trend-micro-email-security-online-help-editing-spf-settings"}]},{"title":"Domainkeys identified mail (DKIM)","url":"trend-micro-email-security-online-help-domainkeys-identifie","children":[{"title":"Add DKIM verification settings","url":"trend-micro-email-security-online-help-adding-dkim-verifica"},{"title":"Edit DKIM verification settings","url":"trend-micro-email-security-online-help-editing-dkim-verific"},{"title":"Add DKIM signing settings","url":"trend-micro-email-security-online-help-adding-dkim-signing-"},{"title":"Edit DKIM signing settings","url":"trend-micro-email-security-online-help-editing-dkim-signing"}]},{"title":"Domain-based message authentication, reporting & conformance (DMARC)","url":"trend-micro-email-security-online-help-dmarc","children":[{"title":"Add DMARC settings","url":"trend-micro-email-security-online-help-adding-dmarc-setting"},{"title":"Edit DMARC settings","url":"trend-micro-email-security-online-help-editing-dmarc-settin"},{"title":"Monitor DMARC","url":"trend-micro-email-security-online-help-monitoring-dmarc","children":[{"title":"Monitor DMARC setup","url":"trend-micro-email-security-online-help-monitoring-dmarc-set","children":[{"title":"Generate a DMARC record","url":"trend-micro-email-security-online-help-generating-a-dmarc-r"},{"title":"Generate a BIMI record and Implementing BIMI","url":"trend-micro-email-security-online-help-generatebimirecord"}]},{"title":"Analyze DMARC reports","url":"trend-micro-email-security-online-help-analyzing-dmarc-repo"}]}]},{"title":"How DMARC works with SPF and DKIM","url":"trend-micro-email-security-online-help-how-dmarc-works-with"}]},{"title":"File password analysis","url":"trend-micro-email-security-online-help-file-password-analys","children":[{"title":"Configure file password analysis","url":"trend-micro-email-security-online-help-configuring-file-pas"},{"title":"Add user-defined passwords","url":"trend-micro-email-security-online-help-adding-user-defined-"},{"title":"Import user-defined passwords","url":"trend-micro-email-security-online-help-importing-user-defin"}]},{"title":"Configure scan exceptions","url":"trend-micro-email-security-online-help-configuring-scan-exc","children":[{"title":"Scan exception list","url":"trend-micro-email-security-online-help-scan-exception-list"},{"title":"Configure \"scan exceptions\" actions","url":"trend-micro-email-security-online-help-configuring-scan-exc_001"}]},{"title":"High profile domains","url":"trend-micro-email-security-online-help-high-profile-domains","children":[{"title":"Configure high profile domains","url":"trend-micro-email-security-online-help-configuring-high-pro"}]},{"title":"High profile users","url":"trend-micro-email-security-online-help-high-profile-users","children":[{"title":"Configure high profile users","url":"trend-micro-email-security-online-help-configuring-high-pro_001"}]},{"title":"Configure time-of-click protection settings","url":"trend-micro-email-security-online-help-configuring-time-of-"},{"title":"Data Loss Prevention","url":"trend-micro-email-security-online-help-data-loss-prevention","children":[{"title":"Data identifier types","url":"trend-micro-email-security-online-help-data-identifier-type_001","children":[{"title":"Expressions","url":"trend-micro-email-security-online-help-expressions","children":[{"title":"Predefined Expressions","url":"trend-micro-email-security-online-help-predefined-expressio"},{"title":"Customized Expressions","url":"trend-micro-email-security-online-help-customized-expressio","children":[{"title":"Criteria for custom expressions","url":"trend-micro-email-security-online-help-criteria-for-customi"},{"title":"Create a Customized Expression","url":"trend-micro-email-security-online-help-creating-a-customize"},{"title":"Import Customized Expressions","url":"trend-micro-email-security-online-help-importing-customized"}]}]},{"title":"Keywords","url":"trend-micro-email-security-online-help-keywords","children":[{"title":"Predefined Keyword Lists","url":"trend-micro-email-security-online-help-predefined-keyword-l"},{"title":"Custom keyword lists","url":"trend-micro-email-security-online-help-customized-keyword-l","children":[{"title":"Custom keyword list criteria","url":"trend-micro-email-security-online-help-customized-keyword-l_001"},{"title":"Create a Keyword List","url":"trend-micro-email-security-online-help-creating-a-keyword-l"},{"title":"Import a Keyword List","url":"trend-micro-email-security-online-help-importing-a-keyword-"}]}]},{"title":"File Attributes","url":"trend-micro-email-security-online-help-file-attributes","children":[{"title":"Predefined file attributes list","url":"trend-micro-email-security-online-help-predefined-file-attr"},{"title":"Create a file attribute list","url":"trend-micro-email-security-online-help-creating-a-file-attr"},{"title":"Import a file attribute list","url":"trend-micro-email-security-online-help-importing-a-file-att"}]}]},{"title":"DLP Compliance Templates","url":"trend-micro-email-security-online-help-dlp-compliance-templ","children":[{"title":"Predefined DLP Templates","url":"trend-micro-email-security-online-help-predefined-dlp-templ"},{"title":"Custom DLP templates","url":"trend-micro-email-security-online-help-customized-dlp-templ","children":[{"title":"Condition statements and logical operators","url":"trend-micro-email-security-online-help-condition-statements"},{"title":"Create a Template","url":"trend-micro-email-security-online-help-creating-a-template"},{"title":"Import Templates","url":"trend-micro-email-security-online-help-importing-templates"}]}]}]}]},{"title":"Configure policies","url":"trend-micro-email-security-online-help-configuring-policies","children":[{"title":"Policy rule overview","url":"trend-micro-email-security-online-help-about-policy-levels","children":[{"title":"Default policy rules","url":"trend-micro-email-security-online-help-default-policy-rules"}]},{"title":"Manage policy rules","url":"trend-micro-email-security-online-help-managing-policy-rule"},{"title":"Reorder policy rules","url":"trend-micro-email-security-online-help-sorting-policy-rules"},{"title":"Name and enable a policy rule","url":"trend-micro-email-security-online-help-naming-and-enabling-"},{"title":"Specify recipients and senders","url":"trend-micro-email-security-online-help-specifying-recipient","children":[{"title":"Inbound policy rules","url":"trend-micro-email-security-online-help-selecting-user-accou"},{"title":"Outbound policy rules","url":"trend-micro-email-security-online-help-specifying-recipient_001"}]},{"title":"About policy rule scanning criteria","url":"trend-micro-email-security-online-help-about-rule-target-cr","children":[{"title":"Configure virus scan criteria","url":"trend-micro-email-security-online-help-configuring-virus-sc","children":[{"title":"About Advanced Threat Scan Engine","url":"trend-micro-email-security-online-help-about-advanced-threa"},{"title":"About Predictive Machine Learning","url":"trend-micro-email-security-online-help-about-predictive-mac"}]},{"title":"Configure spam filtering criteria","url":"trend-micro-email-security-online-help-configuring-spam-fil","children":[{"title":"Configure spam criteria","url":"trend-micro-email-security-online-help-configuring-spam-cri"},{"title":"Configure Business Email Compromise criteria","url":"trend-micro-email-security-online-help-configuring-bec-crit"},{"title":"Configure phishing criteria","url":"trend-micro-email-security-online-help-configuring-phish-cr"},{"title":"Configure graymail criteria","url":"trend-micro-email-security-online-help-configuring-graymail"},{"title":"Configure Web Reputation criteria","url":"trend-micro-email-security-online-help-configuring-web-repu"},{"title":"Configure social engineering attack criteria","url":"trend-micro-email-security-online-help-configuring-social-e"},{"title":"Configure unusual signal criteria","url":"trend-micro-email-security-online-help-configuring-unusual-","children":[{"title":"Unusual signals","url":"trend-micro-email-security-online-help-unusual-signals-tmes"}]}]},{"title":"Configure Correlated Intelligence criteria","url":"trend-micro-email-security-online-help-configurecicriteria"},{"title":"Configure Data Loss Prevention criteria","url":"trend-micro-email-security-online-help-configuring-data-los"},{"title":"Configure content filtering criteria","url":"trend-micro-email-security-online-help-configuring-content-","children":[{"title":"Use envelope sender is blank criteria","url":"trend-micro-email-security-online-help-using-envelope-sende"},{"title":"Use message header sender differs from envelope sender criteria","url":"trend-micro-email-security-online-help-using-message-header"},{"title":"Use message header sender differs from header reply-to criteria","url":"trend-micro-email-security-online-help-using-message-header_001"},{"title":"Use attachment file name or extension criteria","url":"trend-micro-email-security-online-help-using-attachment-nam"},{"title":"Use attachment mime content type criteria","url":"trend-micro-email-security-online-help-using-attachment-mim"},{"title":"Use attachment true file type criteria","url":"trend-micro-email-security-online-help-using-attachment-tru"},{"title":"Use message size criteria","url":"trend-micro-email-security-online-help-using-message-size-c"},{"title":"Use subject matches criteria","url":"trend-micro-email-security-online-help-using-subject-matche"},{"title":"Use subject is blank criteria","url":"trend-micro-email-security-online-help-using-subject-is-bla"},{"title":"Use body matches criteria","url":"trend-micro-email-security-online-help-using-body-matches-c"},{"title":"Use body is blank criteria","url":"trend-micro-email-security-online-help-using-body-is-blank-"},{"title":"Use specified header matches criteria","url":"trend-micro-email-security-online-help-using-specified-head"},{"title":"Use attachment content matches keyword criteria","url":"trend-micro-email-security-online-help-using-attachment-con"},{"title":"Use attachment size criteria","url":"trend-micro-email-security-online-help-using-attachment-siz"},{"title":"Use attachment number criteria","url":"trend-micro-email-security-online-help-using-attachment-num"},{"title":"Use attachment is password protected criteria","url":"trend-micro-email-security-online-help-using-attachment-is-"},{"title":"Use attachment contains active content criteria","url":"trend-micro-email-security-online-help-using-attachment-con_001"},{"title":"Use the number of recipients criteria","url":"trend-micro-email-security-online-help-using-the-number-of-"}]}]},{"title":"About policy rule actions","url":"trend-micro-email-security-online-help-about-rule-actions","children":[{"title":"Specify policy rule actions","url":"trend-micro-email-security-online-help-specifying-rule-acti"},{"title":"intercept actions","url":"trend-micro-email-security-online-help-intercept-actions","children":[{"title":"Use the delete action","url":"trend-micro-email-security-online-help-using-the-delete-act"},{"title":"Use the deliver now action","url":"trend-micro-email-security-online-help-using-the-deliver-no"},{"title":"Use the quarantine action","url":"trend-micro-email-security-online-help-using-the-quarantine"},{"title":"Use the change recipient action","url":"trend-micro-email-security-online-help-using-the-change-rec"}]},{"title":"modify actions","url":"trend-micro-email-security-online-help-modify-actions","children":[{"title":"Clean cleanable malware","url":"trend-micro-email-security-online-help-cleaning-cleanable-v"},{"title":"Delete matching attachments","url":"trend-micro-email-security-online-help-deleting-matching-at"},{"title":"Sanitize attachments","url":"trend-micro-email-security-online-help-removing-active-cont"},{"title":"Insert an X-Header","url":"trend-micro-email-security-online-help-insert-an-x-header"},{"title":"Insert a stamp","url":"trend-micro-email-security-online-help-inserting-a-stamp","children":[{"title":"Configure stamps","url":"trend-micro-email-security-online-help-configuring-stamps"}]},{"title":"Tag the subject line","url":"trend-micro-email-security-online-help-tagging-the-subject-"},{"title":"Tokens","url":"trend-micro-email-security-online-help-rule-tokens-and-vari"}]},{"title":"monitor actions","url":"trend-micro-email-security-online-help-monitor-actions","children":[{"title":"Use the bcc action","url":"trend-micro-email-security-online-help-using-the-bcc-action"}]},{"title":"Encrypt outbound messages","url":"trend-micro-email-security-online-help-encrypting-outbound-","children":[{"title":"Read an encrypted email message","url":"trend-micro-email-security-online-help-reading-an-encrypted"}]},{"title":"About the send notification action","url":"trend-micro-email-security-online-help-about-the-send-notif","children":[{"title":"Configure send notification actions","url":"trend-micro-email-security-online-help-configuring-send-not"},{"title":"Duplicate or copy send notification actions","url":"trend-micro-email-security-online-help-duplicating-or-copyi"},{"title":"Remove notifications from policy rule actions","url":"trend-micro-email-security-online-help-deleting-notificatio_001"},{"title":"Delete notifications from lists of messages","url":"trend-micro-email-security-online-help-deleting-notificatio"}]}]}]},{"title":"Understand quarantine","url":"trend-micro-email-security-online-help-understanding-quaran","children":[{"title":"Query the quarantine","url":"trend-micro-email-security-online-help-querying-the-quarant"},{"title":"Configure end user quarantine settings","url":"trend-micro-email-security-online-help-configuring-end-user"},{"title":"Quarantine digest settings","url":"trend-micro-email-security-online-help-about-the-quarantine","children":[{"title":"Add or edit a digest rule","url":"trend-micro-email-security-online-help-adding-or-editing-a-"},{"title":"Add or edit a digest template","url":"trend-micro-email-security-online-help-adding-or-editing-a-_001"}]}]},{"title":"Logs in TrendAI Email Security","url":"trend-micro-email-security-online-help-logs-in-hes","children":[{"title":"Understand mail tracking","url":"trend-micro-email-security-online-help-understanding-mail-t","children":[{"title":"Social engineering attack log details","url":"trend-micro-email-security-online-help-social-engineering-a"},{"title":"Business Email Compromise log details","url":"trend-micro-email-security-online-help-business-email-compr"},{"title":"Antispam engine scan details","url":"trend-micro-email-security-online-help-antispam-engine-scan"}]},{"title":"Understand policy events","url":"trend-micro-email-security-online-help-understanding-policy","children":[{"title":"Predictive Machine Learning log details","url":"trend-micro-email-security-online-help-predictive-machine-l"}]},{"title":"Understand URL click tracking","url":"trend-micro-email-security-online-help-understanding-url-cl"},{"title":"Understand audit log","url":"trend-micro-email-security-online-help-understanding-audit-"},{"title":"Configure syslog settings","url":"trend-micro-email-security-online-help-managing-syslog","children":[{"title":"Syslog forwarding","url":"trend-micro-email-security-online-help-configuring-syslog-f"},{"title":"Syslog server profiles","url":"trend-micro-email-security-online-help-syslog-server-profil"},{"title":"Content mapping between log output and CEF syslog type","url":"trend-micro-email-security-online-help-syslog-content-mappi","children":[{"title":"CEF detection logs","url":"trend-micro-email-security-online-help-cef-detection-logs"},{"title":"CEF audit logs","url":"trend-micro-email-security-online-help-cef-audit-logs"},{"title":"CEF mail tracking logs (accepted 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