You can use the Datto RMM Web Portal to manage Security Agents on Windows
endpoints for your Worry-Free Business Security Services customers by creating and
scheduling
jobsthat perform tasks using Trend Micro components. Routine tasks such as endpoint scans can be configured to occur on a scheduled basis.
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TipFor detailed instructions on how to create and schedule jobs in the Datto RMM Web
Portal, consult Datto RMM Online Help.
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NoteFor more information on the Trend Micro components, see Downloading Worry-Free Business Security
Services components.
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The following table describes the task performed by the Trend
Micro Worry-Free Services–Deployment component.
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Task
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Description
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Deploy Security Agent
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Installs Security Agents on unmanaged endpoints
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The following table describes the tasks performed by the Trend
Micro Worry-Free Services–Tasks component.
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ImportantTasks other than Unload and
Uninstall never require a password. Leave the
unload_uninstall_password field blank.
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Task
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Description
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Start Normal Scan
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Starts a normal manual scan
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Start Aggressive Scan
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Starts an advanced scan to analyze and clean threats that Normal Scan cannot remove
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Stop Scan
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Stops any scan that the Security Agents are performing
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Update Agent
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Updates the Security Agents
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Unload Agent
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Unloads the Security Agents and restarts them based on selection
Choose from the following options:
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Remove Agent
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Uninstalls the Security Agents
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