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View your account information, change your account password, and reset your two-factor authentication device.

Access the Account Settings screen using your profile picture in the upper-right corner of the TrendAI Vision One™ console.
To enhance your account security, TrendAI™ requires using an email address as the sign-in credential to access the TrendAI Vision One™ console. If you do not have an account email yet, click specify an email address to add and verify your email address.
Important
Important
After your account email is added, you must use the account email to sign in to your other TrendAI™ SaaS offerings, including the Customer Licensing Portal. Your contact email also changes to the account email.
The following table outlines the options available in the Account Settings screen.
Setting
Description
Contact email
  • If you already have an account email, the contact email is your account email.
    Note
    Note
    You cannot change your contact email.
  • If you do not have an account email, the contact email is the email address that you registered in the Customer Licensing Portal.
    You can click Edit email to change your contact email. The new contact email is also updated in the Customer Licensing Portal.
Password
Click Change password, specify the new password you want to use to access the TrendAI Vision One™ console, and click Save.
Note
Note
For SAML account users, you can change the password only in your IdP system.
Multi-factor authentication
Click Reset to disassociate your connected device and receive the setup email instructions.
Note
Note
For SAML account users, you can reset multi-factor authentication only in your IdP system.
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