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Add Email Continuity records for specified recipient domains to provide uninterrupted email access for end users on this domain during email server outages.

Procedure

  1. Go to Administration → Other Settings → Email Continuity.
  2. Click Add.
    The Add Email Continuity Record screen appears.
  3. Select a specific recipient domain from the Domain name drop-down list.
  4. Select Enable Email Continuity to apply Email Continuity to the selected domain.
  5. Select Enable Email Sending.
    Note
    Note
    This option is disabled by default.
    This option allows you to compose and send email messages directly from the End User Console. If your domain has SPF records, make sure the following record for your serving site is included:
    Serving Site
    SPF record
    North America, Latin America and Asia Pacific
    spf-us.tmes.trendmicro.com
    Europe and Africa
    spf.tmes.trendmicro.eu
    Australia and New Zealand
    spf.tmes-anz.trendmicro.com
    Japan
    spf.tmems-jp.trendmicro.com
    Singapore
    spf.tmes-sg.trendmicro.com
    India
    spf.tmes-in.trendmicro.com
    Middle East (UAE)
    spf.tmes-uae.trendmicro.com
  6. Click Add.