Views:

Assign owners to your Workbench insights so that your security team can track changes and receive notifications.

  • You can only assign insights to owners with a valid Trend Vision One account.
  • You can assign multiple owners to one insight.
  • You can also assign owners to Workbench alerts. For more information, see Assign owners to Workbench alerts.

Procedure

  1. Go to XDR Threat Investigation → Workbench → Workbench Insights.
  2. Click Open new case for any insight.
  3. Select the case Status, Findings, and Priority from the drop-down lists.
  4. Specify one or more Trend Vision One accounts as Owners.
    Important
    Important
    Adding new assignees overrides the current insight owners.
  5. Click Open.
    The new case is opened in the Case Viewer panel.