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To better manage your endpoint policies and regions, you can use the Product Instance app to provision a new Endpoint Group Manager for your Standard Endpoint Protection agents.

Endpoint Group Managers help you manage policy deployment and load balancing for large groups of agents.
Note
Note
  • Product Instance automatically provisions a new Windows and macOS instance for each Endpoint Group Manager.
  • You can only move endpoints to different workgroups managed by the same Endpoint Group Manager. You cannot move agents from one Endpoint Group Manager to another.
  • Each Standard Endpoint Protection Manager can have up to five Endpoint Group Managers, whether created in the Product Instance app or updated from a connected product.

Procedure

  1. Go to Service Management → Product Instance.
  2. Under an existing Standard Endpoint Protection Manager, click Endpoint Group Manager.
  3. Define your new Endpoint Group Manager by specifying the required information.
    Setting
    Description
    Display name
    Unique name that identifies the Endpoint Group Manager in the Product Instance and Standard Endpoint Protection apps
    Note
    Note
    Maximum length of 100 characters and cannot contain: <, >, :, ", /, , |, ?, *, &.
    Region
    The geographic location of the data center that hosts data being sent from endpoints to Trend Micro
    Description
    The purpose for the Protection Manager
  4. Click Save.
    The Product Instance app starts provisioning the new environment. This process may take a few minutes to complete. Once the process is finished, you can obtain Standard Endpoint Protection agent installation packages from the Endpoint Inventory app and start deploying to endpoints.