Views:

Add images, including logos and informative content, to your phishing simulation notification templates.

When you create a phishing simulation, you may specify the types of notifications users receive based on the user's actions during the simulation. Templates for notifications are available for:
  • Users who clicked links in the simulation email
  • Users who entered data in the simulation landing page
  • Users who performed any non-recommended action during the simulation
Templates are also available for situations in which you want phished users to enroll in follow-up training campaigns. You can modify the notification templates to suit your organization's needs by adding placeholders, editing text, and adding images.
Important
Important
Some entities, including government and financial organizations, are sensitive to the use of their logos in content related to phishing simulations. Trend Micro is not responsible for any issues that may arise if you upload and use trademarked images in your phishing simulation content. Encourage employees to report suspicious emails to your IT or information security team for investigation before reporting the emails to a trademark owner.

Procedure

  1. Go to Cyber Risk Exposure Management → Security Awareness → Phishing Simulations and click the Notification Templates tab.
  2. Choose the notification template you want to edit.
  3. Click Edit.
    The template editor appears.
  4. To change the sender name or subject of the email, edit the corresponding fields to the left of the editor.
  5. Click anywhere within the editor and begin typing to edit template text.
  6. To add variable content to the template, position your cursor where you want the placeholder to be and select a placeholder from the drop-down menu on the editor toolbar.
  7. Add images to the template if desired.
    1. Click the insert/edit image button (insert_edit_image=GUID-4744698c-53cd-4a57-b2e5-45bca68a5685.jpg) on the editor toolbar.
      The Insert/Edit Image window appears.
    2. Click the browse files button (Browse_files=GUID-a329f3da-7391-4183-b47e-2c98697463b8.jpg) and select an image from your local device.
    3. For better accessibility, provide a title and alt text description for the image.
    4. Specify the desired width and height of the image in pixels.
    5. Click Save.
  8. To edit the template HTML directly, click the source code button (sourceCode=GUID-c17fbc72-d73e-49f7-b262-31bd2b92a1ec.jpg) on the editor toolbar to open a secondary editor containing the HTML used for the template.
  9. After you are finished editing the template, click Save.
    The modified template is now available for use when creating new phishing simulations.