After verifying the safety of a disabled user account, you can re-enable the account.
This task is supported by the following services:
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Microsoft Entra ID
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Active Directory (on-premises)
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Okta
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OpenLDAP
Procedure
- After verifying the safety of a disabled user account, access the context or
response menu and click Enable User Account Task.The Enable User Account Task screen appears.
- (Optional) Specify a description for the task.
- Click Create.
- Monitor the task status.
- Open Response Management.
- (Optional) Locate the task using the Search field or by selecting Force Password Reset from the Action drop-down list.
- View the task status.
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In progress (): Trend Vision One sent the command and is waiting for a response.
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Successful (): The command was successfully executed.
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Partially successful (): The task was unsuccessful on one or more IAM service
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Unsuccessful (): The task was unsuccessful on all connected IAM services
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