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Inactive agent cleanup might remove protected computers that communicate irregularly with Server & Workload Protection if they do not communicate within the specified period of inactivity. Follow the steps below to allow your protected computers to reconnect to Server & Workload Protection.
Important
Important
When reconnecting, a removed computer does not have an assigned policy and is added as a new computer. Server & Workload Protection removes any direct links to the computer from event data.
You can automatically assign a policy assigned to a computer upon agent-initiated activation with an event-based task.

Procedure

  1. Go to Endpoint Security → Server & Workload Protection.
  2. In Server & Workload Protection, go to Administration → System Settings → Agents.
  3. Select Allow Agent-Initiated Activation.
  4. Select Reactivate unknown Agents