You can select objects that are considered safe and add them to the exception list.
When TrendAI Vision One™ detects a suspicious object in the exception list, it considers the object
safeand does not act on the object. File exceptions are hash-based, not path or file‑upload based. Exceptions are specific to each hash value.
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NoteSuspicious object exceptions only apply to suspicious object detections managed by
TrendAI Vision One™. They do not suppress detections made by endpoint security agent engines such as
antivirus (AV), Advanced Threat Scan Engine (ATSE), or Behavior Monitoring (BM). If
an endpoint agent independently detects a file as malicious, the agent will still
take action (like quarantine or block) even if that file's hash appears in the exception
list.
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You can only add the following object types to the exception list. Examples show the
correct format.
Supported object types
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Object type
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Example
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Domain
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example.com
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File SHA‑256
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c9f5d3e2a6b7c8d9e0f123456789abcdef0123456789abcdef0123456789abcd
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File SHA‑1
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a94a8fe5ccb19ba61c4c0873d391e987982fbbd3
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IP address
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192.168.1.10
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Sender address
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user@example.com
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URL
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https://example.com/path/file.html
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The following table outlines the actions available on the Exception List screen. You can also add exceptions using the context menu.
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Action
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Description
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Filter object data
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Use the Search field and Object type drop-down
list to filter objects.
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View or edit object details
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Click any object name in the Object column to open the
details panel. View the object settings and make changes if necessary.
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Add exceptions
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Click Add to open the Add Exception screen.
Choose to manually add different types of objects as exceptions. For more information,
see Add exceptions.
You can add a maximum of 5,000 exceptions.
The Exception object types table shows which object types you can add to the Exception List.
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Delete exceptions
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Select one or more exceptions and click Delete.
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Exception object types
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Object type
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Example
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Domain
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example.com
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File SHA-256
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c9f5d3e2a6b7c8d9e0f123456789abcdef0123456789abcdef0123456789abcd
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File SHA‑1
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a94a8fe5ccb19ba61c4c0873d391e987982fbbd3
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IP address
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192.168.1.10
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Sender address
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user@example.com
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URL
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https://example.com/path/file.html
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