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Zero Trust Secure Access Exceptions

Service
Region
Exceptions
Authentication
  • All
  • agent-jp-rel.ztna.trendmicro.com
  • signin.v1.trendmicro.com
  • tm.login.trendmicro.com
  • iamservice.trendmicro.com
  • Other custom IDP services
Google reCAPTCHA:
  • www.gstatic.com
  • fonts.gstatic.com
  • Plus one of the following:
    • www.google.com (recommended)
    • www.recaptcha.net
Internet Access Service
  • All
  • auth.ztsa-iag.trendmicro.com
  • pac.jp.ztsa-iag.trendmicro.com
  • auth.jp.ztsa-iag.trendmicro.com
Internet Access Cloud Gateway
  • All
  • proxy.ztsa-iag.trendmicro.com
  • proxy.jp.ztsa-iag.trendmicro.com
Internet Access On-Premises Gateway with Smart Protection Network: Off
  • All
  • xlogr-ane1.xdr.trendmicro.com
  • api.ap-northeast-1.jp.ddcloud.trendmicro.com
  • iwsh30-en.url.trendmicro.com
  • api.crs.trendmicro.com
  • iwsh300-en.census.trendmicro.com
  • iwsaas30-en-f.trx.trendmicro.com
  • iwsh30-p.activeupdate.trendmicro.com
Internet Access On-Premises Gateway with Smart Protection Network: On
  • All
  • xlogr-ane1.xdr.trendmicro.com
  • api.ap-northeast-1.jp.ddcloud.trendmicro.com
  • ctapi.trendmicro.com
  • iwsh30-p.activeupdate.trendmicro.com
Private Access Connector
Australia
  • 20.5.69.128/28
Europe
  • 20.4.51.32/28
India
  • 20.219.254.160/28
Japan
  • 52.140.246.128/28
Singapore
  • 52.187.118.64/28
United States
  • 20.7.52.240/28
Brazil
  • 4.228.193.144/28

Service Gateway Exceptions

Region
Exceptions
  • All
  • Hosted Service Gateway public IP with port 443 and 8080

Network Inventory

Service
Region
Exceptions
Virtual Network Sensor
Japan
  • xns-p.activeupdate.trendmicro.com
  • api.jp.xdr.nacloud.trendmicro.com
  • xns-en.fbs25.trendmicro.com
  • xlogr-ane1.xdr.trendmicro.com
  • api-ni.xdr.trendmicro.com.jp
  • licenseupdate.trendmicro.com
  • api.ddcloud.trendmicro.com
  • api.jp.ddcloud.trendmicro.com
Deep Discovery Inspector
Japan
Refer to the Deep Discovery Inspector exceptions in Firewall exceptions: Japan - all exceptions.