The following firewall exceptions apply to networks with:
-
Service Gateway installed and cloud service extension turned off
-
No Service Gateway installed
TrendAI Vision One™ Authentication
|
Service
|
Region
|
Exceptions
|
|
TrendAI Vision One™
|
|
signin.v1.trendmicro.com tm.login.trendmicro.com iamservice.trendmicro.com Other custom IDP services Google reCAPTCHA:
www.gstatic.com fonts.gstatic.com Plus one of the following: www.google.com (recommended) www.recaptcha.net |
Endpoint Security Exceptions
|
Service / Agent
|
Region
|
Exceptions
|
||
|
Endpoint Sensor features
|
|
assessment-ap3.mgcp.trendmicro.com release-us1.mgcp.trendmicro.com api-ap3.xbc.trendmicro.com cdn-api-ap3.xbc.trendmicro.com a1bz7u2flvp09t-ats.iot.ap-southeast-1.amazonaws.com tgw-ap3.mgcp.trendmicro.com support-connector-api.manage.trendmicro.com supportconnectorpacks.manage.trendmicro.com rpcollectedthings.manage.trendmicro.com cloudendpoint-ap3.mgcp.trendmicro.com er-ws-ase1.xdr.trendmicro.com era-ase1.xdr.trendmicro.com endpointpolicy-cdn-ap3.xbc.trendmicro.com files.trendmicro.com xlogr-ase1.xdr.trendmicro.com api.sg.xdr.trendmicro.com api-cert.sg.xdr.trendmicro.com upload.sg.xdr.trendmicro.com ipv6-iaus.trendmicro.com ipv6-iaus.activeupdate.trendmicro.com iaus.activeupdate.trendmicro.com iaus.trendmicro.com |
||
|
Browser extension
|
|
clients2.google.com/service/update2/crx edge.microsoft.com/extensionwebstorebase/v1/crx |
||
|
Sandbox Analysis
|
|
sandbox-threatconnect.trendmicro.com |
||
|
Standard Endpoint Protection features
|
|
<Apex One console_DNS>.manage.trendmicro.com licenseupdate.trendmicro.com asm01-nabu-prod.aot.trendmicro.com api-nabu.aot.trendmicro.com osce14-p.activeupdate.trendmicro.com tmsm35-p.activeupdate.trendmicro.com activeupdate.trendmicro.com osce14.icrc.trendmicro.com osce14-0-en.url.trendmicro.com osce140-en.fbs25.trendmicro.com osce14-en.gfrbridge.trendmicro.com osce14-en-census.trendmicro.com osce14bak-en-census.trendmicro.com osce140-en-f.trx.trendmicro.com oscecmp140-en-f.trx.trendmicro.com osce140-en-b.trx.trendmicro.com mcs.trendmicro.com www.trendmicro.com/vinfo/us/threat-encyclopedia/malware/ files.trendmicro.com aurd-test2.activeupdate.trendmicro.com support-connector-api.manage.trendmicro.com support-connector-service.manage.trendmicro.com supportconnectorpacks.manage.trendmicro.com rpcollectedthings.blob.core.windows.net tmsm35.icrc.trendmicro.com tmsm3-5-tc.url.trendmicro.com tmsm350-tc.fbs25.trendmicro.com tmsm35-tc.gfrbridge.trendmicro.com macOS Agents:
tmsm35.icrc.trendmicro.com/ss tmsm3-5-cs.url.trendmicro.com tmsm3-5-de.url.trendmicro.com tmsm3-5-en.url.trendmicro.com tmsm3-5-es.url.trendmicro.com tmsm3-5-fr.url.trendmicro.com tmsm3-5-it.url.trendmicro.com tmsm3-5-pl.url.trendmicro.com tmsm3-5-tc.url.trendmicro.com tmsm35-cs.gfrbridge.trendmicro.com tmsm35-de.gfrbridge.trendmicro.com tmsm35-en.gfrbridge.trendmicro.com tmsm35-es.gfrbridge.trendmicro.com tmsm35-fr.gfrbridge.trendmicro.com tmsm35-it.gfrbridge.trendmicro.com tmsm35-pl.gfrbridge.trendmicro.com tmsm35-tc.gfrbridge.trendmicro.com tmsm350-cs.fbs25.trendmicro.com tmsm350-de.fbs25.trendmicro.com tmsm350-en.fbs25.trendmicro.com tmsm350-es.fbs25.trendmicro.com tmsm350-fr.fbs25.trendmicro.com tmsm350-it.fbs25.trendmicro.com tmsm350-pl.fbs25.trendmicro.com tmsm350-tc.fbs25.trendmicro.com |
||
|
Server & Workload Protection features
|
|
workload.sg-1.cloudone.trendmicro.com agents.workload.sg-1.cloudone.trendmicro.com <agents-001 through agents-010>.workload.sg-1.cloudone.trendmicro.com agent-comm.workload.sg-1.cloudone.trendmicro.com dsmim.workload.sg-1.cloudone.trendmicro.com relay.workload.sg-1.cloudone.trendmicro.com xdr-resp-ioc.workload.sg-1.cloudone.trendmicro.com files.trendmicro.com iaus.activeupdate.trendmicro.com iaus.trendmicro.com ipv6-iaus.trendmicro.com ipv6-iaus.activeupdate.trendmicro.com dsaas1100-en-census.trendmicro.com ds200-en.fbs25.trendmicro.com ds200-jp.fbs25.trendmicro.com dsaas.icrc.trendmicro.com dsaas-en-f.trx.trendmicro.com dsaas-en-b.trx.trendmicro.com deepsecaas11-en.gfrbridge.trendmicro.com dsaas.url.trendmicro.com gateway.workload.sg-1.cloudone.trendmicro.com gateway-control.workload.sg-1.cloudone.trendmicro.com relay.deepsecurity.trendmicro.com Firewall EIP Block
workload.sg-1.cloudone.trendmicro.com (13.214.15.0/27, 18.99.38.64/27) agents.workload.sg-1.cloudone.trendmicro.com (13.214.15.0/27, 18.99.38.64/27) relay.workload.sg-1.cloudone.trendmicro.com (13.214.15.0/27, 18.99.38.64/27) dsmim.workload.sg-1.cloudone.trendmicro.com (13.214.15.0/27, 18.99.38.64/27) <agents-001 through agents-010>.workload.sg-1.cloudone.trendmicro.com (13.214.15.0/27, 18.99.38.64/27) |
Zero Trust Secure Access Exceptions
 |
ImportantYou must also specify the exceptions for the Endpoint Sensor Agents. These exceptions
are found at Endpoint Sensor Agents. . |
|
Service
|
Region
|
Exceptions
|
|
Access Module
|
|
prod.ztsaagent.trendmicro.com upload.sg.xdr.trendmicro.com event-sg.ztsaagent.trendmicro.com |
|
Authentication
|
|
agent-sg-rel.ztna.trendmicro.com signin.v1.trendmicro.com tm.login.trendmicro.com iamservice.trendmicro.com Other custom IDP services Google reCAPTCHA:
www.gstatic.com fonts.gstatic.com Plus one of the following: www.google.com (recommended) www.recaptcha.net |
|
Internet Access Service
|
|
auth.ztsa-iag.trendmicro.com pac.sg.ztsa-iag.trendmicro.com auth.sg.ztsa-iag.trendmicro.com |
|
Internet Access Cloud Gateway
|
|
proxy.ztsa-iag.trendmicro.com proxy.sg.ztsa-iag.trendmicro.com proxy-id.sg.ztsa-iag.trendmicro.com proxy-tw.sg.ztsa-iag.trendmicro.com d9vbqsel5dvrs.cloudfront.net |
|
Internet Access On-Premises Gateway with Smart Protection Network: Off
|
|
xlogr-ase1.xdr.trendmicro.com api.ap-southeast-1.sg.ddcloud.trendmicro.com iwsh30-en.url.trendmicro.com api-ap-southeast-1.crs.trendmicro.com iwsh300-en.census.trendmicro.com iwsaas30-en-f.trx.trendmicro.com iwsh30-p.activeupdate.trendmicro.com d9vbqsel5dvrs.cloudfront.net |
|
Internet Access On-Premises Gateway with Smart Protection Network: On
|
|
xlogr-ase1.xdr.trendmicro.com api.ap-southeast-1.sg.ddcloud.trendmicro.com ctapi.trendmicro.com iwsh30-p.activeupdate.trendmicro.com d9vbqsel5dvrs.cloudfront.net |
|
Private Access Connector
|
|
agent-mea-rel.ztna.trendmicro.com saseztnaprodsgsagen2.blob.core.windows.net saseztnaprodsgsa.blob.core.windows.net sase-ztna-prod-sg-iothub-cntevt.azure-devices.net speedtest.sg.ztna.trendmicro.com ztnaextacr.azurecr.io 0.pool.ntp.org 1.pool.ntp.org 2.pool.ntp.org 3.pool.ntp.org |
|
Private Access Connector
(if not using the Trend Cloud Proxy service)
|
Australia
|
20.5.69.128/28 |
|
Europe
|
20.4.51.32/28 |
|
|
India
|
20.219.254.160/28 |
|
|
Israel
|
20.217.194.0/28 |
|
|
Japan
|
52.140.246.128/28 |
|
|
Singapore
|
52.187.118.64/28 |
|
|
United States
|
20.7.52.240/28 |
|
|
Brazil
|
4.228.193.144/28 |
|
|
MEA
|
20.74.229.224/28 |
|
|
United Kingdom
|
20.0.229.192/28 |
|
|
Canada
|
40.82.166.0/28 |
Service Gateway Exceptions
|
Service
|
Region
|
Exceptions
|
|
Firmware
|
|
sgi-tunneling.sg.xdr.trendmicro.com sgi-iot.sg.xdr.trendmicro.com api.sg.xdr.trendmicro.com upload.sg.xdr.trendmicro.com |
|
Smart Protection Network proxy: On
|
|
ctapi.trendmicro.com sg-tmsps10-p.activeupdate.trendmicro.com activeupdate.trendmicro.com |
|
Smart Protection Network proxy: Off
|
|
sg-tmsps10-en.url.trendmicro.com sg-tmsps10-en-wis.trendmicro.com sg-tmsps100-en-census.trendmicro.com sg-tmsps100-en-domaincensus.trendmicro.com grid-global.trendmicro.com rest.mars.trendmicro.com sg-tmsps10-en.gfrbridge.trendmicro.com sg-tmsps10-p.activeupdate.trendmicro.com sg-tmsps10-en-backup.url.trendmicro.com activeupdate.trendmicro.com |
|
Local ActiveUpdate
|
|
Refer to ActiveUpdate session of each product/agent
|
Forensics and Analysis
|
Service / Agent
|
Region
|
Exceptions
|
|
IR Tool Download for Agent
|
|
resources.prod-ap-southeast-1.irs.trendmicro.com |
TrendAI Vision One™ Container Security
|
Service
|
Region
|
Exceptions
|
|
Mandatory for Container Security
|
|
api.sg.xdr.trendmicro.com vcs-storage-sg.xdr.trendmicro.com |
|
Artifact Scanner
|
|
api.sg.xdr.trendmicro.com ast-upload-sg.xdr.trendmicro.com ast-report-sg.xdr.trendmicro.com ast-cli.xdr.trendmicro.com antimalware.sg-1.cloudone.trendmicro.com antimalware-ase1.xdr.trendmicro.com |
|
Runtime Security
|
|
api.sg.xdr.trendmicro.com vcs-iot-sg.xdr.trendmicro.com vcs-storage-sg.xdr.trendmicro.com |
|
Runtime Malware Scanning
|
|
activeupdate.trendmicro.com |
|
Default Container Image Access
|
|
public.ecr.aws *.cloudfront.net |
TippingPoint Exceptions
|
Service
|
Region
|
Exceptions
|
|
TippingPoint
|
Australia
|
a1mmnfkx71i3sj-ats.iot.ap-southeast-2.amazonaws.com |
|
Europe
|
a1mmnfkx71i3sj-ats.iot.eu-central-1.amazonaws.com |
|
|
India
|
a1mmnfkx71i3sj-ats.iot.ap-south-1.amazonaws.com |
|
|
Japan
|
a1mmnfkx71i3sj-ats.iot.ap-northeast-1.amazonaws.com |
|
|
Singapore
|
a1mmnfkx71i3sj-ats.iot.ap-southeast-1.amazonaws.com |
|
|
United Kingdom
|
a1mmnfkx71i3sj-ats.iot.eu-west-2.amazonaws.com |
|
|
United States
|
a1mmnfkx71i3sj-ats.iot.us-east-1.amazonaws.com |
Network Inventory
|
Service
|
Region
|
Exceptions
|
||
|
Virtual Network Sensor
|
Singapore
|
xns-p.activeupdate.trendmicro.com gp.fbs.trendmicro.com xlogr-ase1.xdr.trendmicro.com api.sg.xdr.trendmicro.com licenseupdate.trendmicro.com For customers with "Send to Sandbox" enabled, add the following as well:
ctapi.trendmicro.com api.ddcloud.trendmicro.com api.sg.ddcloud.trendmicro.com |
||
|
Deep Discovery Inspector version 6.8 Service Pack 1 / 6.8 Service Pack 2
|
Singapore
|
api.ddcloud.trendmicro.com api.sg.ddcloud.trendmicro.com api.sg.xdr.trendmicro.com ctapi.trendmicro.com ddaaas.trendmicro.com ddi681.retroscan.trendmicro.com ddi68-p.activeupdate.trendmicro.com/activeupdate gp.fbs.trendmicro.com intelliconnect.trendmicro.com licenseupdate.trendmicro.com portal-01.dddxdr.trendmicro.com portal-02.dddxdr.trendmicro.com xlogr-ase1.xdr.trendmicro.com
|
||
|
Deep Discovery Inspector version 6.8
|
Singapore
|
api-ni-sg.xdr.trendmicro.com api.ddcloud.trendmicro.com api.sg.ddcloud.trendmicro.com api.sg.xdr.nacloud.trendmicro.com api.sg.xdr.trendmicro.com ddaaas.trendmicro.com gp.fbs.trendmicro.com grid-global.trendmicro.com intelliconnect.trendmicro.com licenseupdate.trendmicro.com portal-01.dddxdr.trendmicro.com portal-02.dddxdr.trendmicro.com rest.mars.trendmicro.com xlogr-ase1.xdr.trendmicro.com ddi68-en-f.trx.trendmicro.com ddi68-p.activeupdate.trendmicro.com/activeupdate ddi68.retroscan.trendmicro.com ddi6-8-en-t0.url.trendmicro.com ddi6-8-en-wis.trendmicro.com ddi6-8-en.url.trendmicro.com ddi680-en-census.trendmicro.com ddi680-en-domaincensus.trendmicro.com
|
||
|
Deep Discovery Inspector version 6.7 / 6.7 Service Pack 1
|
Singapore
|
api-ni-sg.xdr.trendmicro.com api.ddcloud.trendmicro.com api.sg.ddcloud.trendmicro.com api.sg.xdr.nacloud.trendmicro.com api.sg.xdr.trendmicro.com ddaaas.trendmicro.com gp.fbs.trendmicro.com grid-global.trendmicro.com intelliconnect.trendmicro.com licenseupdate.trendmicro.com portal-01.dddxdr.trendmicro.com portal-02.dddxdr.trendmicro.com rest.mars.trendmicro.com xlogr-ase1.xdr.trendmicro.com ddi67-en-f.trx.trendmicro.com ddi67-p.activeupdate.trendmicro.com/activeupdate ddi67.retroscan.trendmicro.com ddi6-7-en-t0.url.trendmicro.com ddi6-7-en-wis.trendmicro.com ddi6-7-en.url.trendmicro.com ddi670-en-census.trendmicro.com ddi670-en-domaincensus.trendmicro.com
|
||
|
Deep Discovery Inspector version 6.6
|
Singapore
|
api-ni-sg.xdr.trendmicro.com api.ddcloud.trendmicro.com api.sg.ddcloud.trendmicro.com api.sg.xdr.nacloud.trendmicro.com ddaaas.trendmicro.com gp.fbs.trendmicro.com grid-global.trendmicro.com intelliconnect.trendmicro.com licenseupdate.trendmicro.com portal-01.dddxdr.trendmicro.com portal-02.dddxdr.trendmicro.com rest.mars.trendmicro.com xlogr-ase1.xdr.trendmicro.com ddi66-en-f.trx.trendmicro.com ddi66-p.activeupdate.trendmicro.com/activeupdate ddi66.retroscan.trendmicro.com ddi6-6-en-t0.url.trendmicro.com ddi6-6-en-wis.trendmicro.com ddi6-6-en.url.trendmicro.com ddi660-en-census.trendmicro.com ddi660-en-domaincensus.trendmicro.com
|
||
|
Deep Discovery Inspector version 6.5
|
Singapore
|
api-ni-sg.xdr.trendmicro.com api.ddcloud.trendmicro.com api.sg.ddcloud.trendmicro.com api.sg.xdr.nacloud.trendmicro.com ddaaas.trendmicro.com gp.fbs.trendmicro.com grid-global.trendmicro.com intelliconnect.trendmicro.com licenseupdate.trendmicro.com portal-01.dddxdr.trendmicro.com portal-02.dddxdr.trendmicro.com rest.mars.trendmicro.com xlogr-ase1.xdr.trendmicro.com ddi65-en-f.trx.trendmicro.com ddi65-p.activeupdate.trendmicro.com/activeupdate ddi65.retroscan.trendmicro.com ddi6-5-en-t0.url.trendmicro.com ddi6-5-en-wis.trendmicro.com ddi6-5-en.url.trendmicro.com ddi650-en-census.trendmicro.com ddi650-en-domaincensus.trendmicro.com
|
||
|
Deep Discovery Inspector version 6.2
|
Singapore
|
api-ni-sg.xdr.trendmicro.com api.ddcloud.trendmicro.com api.sg.ddcloud.trendmicro.com api.sg.xdr.nacloud.trendmicro.com ddaaas.trendmicro.com gp.fbs.trendmicro.com grid-global.trendmicro.com intelliconnect.trendmicro.com licenseupdate.trendmicro.com portal-01.dddxdr.trendmicro.com portal-02.dddxdr.trendmicro.com rest.mars.trendmicro.com xlogr-ase1.xdr.trendmicro.com ddi62-en-f.trx.trendmicro.com ddi62-p.activeupdate.trendmicro.com/activeupdate ddi62.retroscan.trendmicro.com ddi6-2-en-t0.url.trendmicro.com ddi6-2-en-wis.trendmicro.com ddi6-2-en.url.trendmicro.com ddi620-en-census.trendmicro.com ddi620-en-domaincensus.trendmicro.com
|
||
|
Deep Discovery Inspector version 6.0
|
Singapore
|
api-ni-sg.xdr.trendmicro.com api.ddcloud.trendmicro.com api.sg.ddcloud.trendmicro.com api.sg.xdr.nacloud.trendmicro.com ddaaas.trendmicro.com gp.fbs.trendmicro.com grid-global.trendmicro.com intelliconnect.trendmicro.com licenseupdate.trendmicro.com portal-01.dddxdr.trendmicro.com portal-02.dddxdr.trendmicro.com rest.mars.trendmicro.com xlogr-ase1.xdr.trendmicro.com ddi60-en-f.trx.trendmicro.com ddi60-p.activeupdate.trendmicro.com/activeupdate ddi60.retroscan.trendmicro.com ddi6-0-en-t0.url.trendmicro.com ddi6-0-en-wis.trendmicro.com ddi6-0-en.url.trendmicro.com ddi600-en-census.trendmicro.com ddi600-en-domaincensus.trendmicro.com
|
Mobile Seciurity for Android
|
Server
|
Region
|
Port
|
Exceptions
|
|
TrendMicro Mobile Security Backend
|
All
|
|
*.mobile.trendmicro.com *.xdr.trendmicro.com https://portal.mobile.trendmicro.com/ui/ami/mobile/h5/worryfree/openAndroidApp.html?productCode=wfbss&authCode=HWQj7aab&userPrincipalName= rest.mars.trendmicro.com rest-g.mars.trendmicro.com rest-g-au.mars.trendmicro.com mint.mars.trendmicro.com portal-sg.mobile.trendmicro.com *.ztna.trendmicro.com *.ztsa-iag.trendmicro.com logs.trendmicro.com spnsupport.trendmicro.com mxdr1-0.url.trendmicro.com mxdr1-0-im.url.trendmicro.com http://*.trendmicro.com https://*.trendmicro.com |
|
GooglePlay / Firebase Server
|
All
|
|
*.google.com *.firebase.com *.googleapis.com *.firebaseio.com |
|
Log feedback
|
All
|
|
https://cognito-identity.us-west-2.amazonaws.com |
Mobile Security for iOS
|
Server
|
Region
|
Port
|
Exceptions
|
|
TrendMicro Mobile Security Backend
|
All
|
|
*.trendmicro.com *.mobile.trendmicro.com *.xdr.trendmicro.com rest.mars.trendmicro.com rest-g.mars.trendmicro.com rest-g-au.mars.trendmicro.com mint.mars.trendmicro.com portal-sg.mobile.trendmicro.com *.ztna.trendmicro.com *.ztsa-iag.trendmicro.com logs.trendmicro.com spnsupport.trendmicro.com mxdr1-0.url.trendmicro.com mxdr1-0-im.url.trendmicro.com mxdr1-0-ios.url.trendmicro.com http://*.trendmicro.com https://*.trendmicro.com |
|
Apple Server
|
All
|
|
*.apple.com *.mzstatic.com *.icloud.com |
|
Firebase Server
|
All
|
|
*.google.com *.firebase.com *.googleapis.com *.firebaseio.com |
|
Log feedback
|
All
|
|
https://cognito-identity.us-west-2.amazonaws.com |
TrendAI Vision One™ Agentless Vulnerability & Threat Detection Exceptions
|
Service
|
Region
|
Exceptions |
|
Agentless Vulnerability and Threat Detection
|
Singapore
|
googlecode.l.googleusercontent.com sentry.sg-1.cloudone.trendmicro.com xlogr-ase1.xdr.trendmicro.com |
Security Awareness Exceptions
|
Service
|
Region
|
Exceptions
|
|
Security awareness
|
All
|
cdn.tiny.cloud |
Cloud Risk Management
|
Service
|
Region
|
Exceptions
|
|
Real-Time Posture Monitoring
|
Singapore
|
rtpm.apm-sg.xdr.trendmicro.com a2sx2v445s9fxl-ats.iot.ap-southeast-1.amazonaws.com |
Executive Dashboard
|
Service
|
Region
|
Exceptions
|
|
XDR
|
All
|
download.xdr.trendmicro.com |
LaunchDarkly exceptions
|
Service
|
Region
|
Exceptions
|
|
LaunchDarkly
|
|
For the complete list of required LaunchDarkly domains, see the LaunchDarkly domain list.
|