Managing approved and blocked IP addresses | Trend Micro Service Central

You can configure approved and blocked lists at the IP address or country/region level.

The following table lists the tasks available to manage approved and blocked IP addresses.

Note

Tasks that apply to IP addresses also apply to IPv4 address / CIDR blocks.

Tasks

Location

Steps

Bypassing Spam Detection

Only the Approved IP Address tab

Select Bypass spam detection for approved IP addresses.

Searching IP Addresses

The Approved IP Address tab
The Blocked IP Address tab

Type an IP address in the search box.

Click Search.

Note

The search box has an auto-complete feature that you can use to manually type a CIDR block. In detail, Cloud Email Gateway Protection autocompletes your input based on the CIDR addressing format if you accidentally type only the first several octets of an IP address before clicking Search.

For example, if you type 16 and click Search, Cloud Email Gateway Protection automatically changes your input into 16.0.0.0/8 and lists all IP addresses whose first octet is 16.

Adding an IP Address

Click Add.
Specify the IP address and type a description.
Click Save.

Editing an IP Address

Click an IP address.
Change the IP address or modify its description.

Deleting IP Addresses

Select one or more IP addresses.
Click Delete, and click OK to confirm.

Importing IP Addresses

Click Import.
Next to File location, browse and select a CSV file to import.

Cloud Email Gateway Protection verifies the file size and total number of lines in the file, and checks all the entries in the selected file to identify any invalid or conflicting IP addresses.
After you confirm all the entries to be imported, click Import.

Exporting IP Addresses

Click Export to export the approved or blocked IP addresses to a CSV file.

The following table lists the tasks available to manage approved and blocked countries/regions.

Tasks	Location	Steps
Adding an Approved Country/Region	The Approved Country/Region tab	Add one or more countries/regions to the list on the right. Click Save.
Adding a Blocked Country/Region	The Blocked Country/Region tab	Select Select Country/Region to Block, and add one or more countries/regions to the list on the right. Click Save.
Adding Exceptions to Blocked Countries/Regions	The Blocked Country/Region tab	Select Block All Countries/Regions Except, and add one or more countries/regions to the list on the right. Click Save.