Views:

View the progress or results of your phishing simulations to gain insight into your users' behavior.

Important
Important
This is a pre-release sub-feature and is not part of the existing features of an official commercial or general release. Please review the Pre-release sub-feature disclaimer before using the sub-feature.
After creating a phishing simulation, you can view the simulation details in the Simulations tab in Phishing Simulations. The tab displays all created simulations, whether the simulations are in progress, completed, cancelled, or scheduled.
Click on the name of a simulation to view the simulation details screen, where you can monitor the simulation. The following table details the actions you can take on the simulation details screen.
Action
Details
View simulation status and details
Statuses include:
  • Scheduled: The simulation is pending based on the specified start date
  • Initiating (pending_approval=6fd5282c-abf5-4f88-92f4-24d42491ffa4.png): The simulation is preparing to start
  • In progress (inProgress=763d5319-3680-4b10-abca-a75782d8eb48.png): The simulation is ongoing
  • Completed (successful=d385863c-ae1f-4a76-8500-6d60d7a2de8f.png): The simulation is complete and final results are available
  • Cancelled (canceled_icon=GUID-8797d1bc-c140-4e1b-9e27-95c80d6939b9.png): The simulation was manually terminated
Click View more next to Stagger activities to view the schedule and number of emails sent and pending.
Click the name of the email template, landing page, or follow-up notification to view the content used for the simulation.
Change simulation status
Click Conclude Simulation to complete the simulation before the end date and get the final results, or click Cancel Simulation to stop the simulation before completion.
Download simulation results
Click Download CSV on the details screen of a completed simulation to get a CSV file containing recipient details and responses.
View simulation statistics
  • Email status
    • Delivered: Percentage of emails sent out of total recipients
    • Mail opened: Percentage of recipients who opened the email
      Important
      Important
      To count as opened, recipients must download the images in the email. Looking at the email in preview mode or double-clicking on the email without downloading images is not considered opening the email.
    • Bounced: Percentage of undeliverable emails out of total recipients
  • Responses
    • Phished: Percentage of recipients who clicked a link or entered information out of emails delivered
    • Link clicked: Number of recipients who clicked a link in the email
    • Data entered: Number of recipients who entered information on the landing page
The progress graph provides a visual representation of email delivery and recipient response throughout the entire simulation.
View individual recipient details
Filter recipients by department, location, email status and response, or search for individual recipients using the search field.
Drill down into a recipient entry to see email status, browser used, and responses including which links were clicked and what information was entered on the landing page.
Note
Note
Click any Bounced response to view the response log.