Overview section of the computer editor

General tab

• Hostname: Appears in the Name column on the Computers page. The name must be either the IP address of the computer or the hostname of the computer. Either a fully qualified hostname or a relative hostname can be used if a hostname is used instead of an IP address. You have to specify a hostname that can be resolved or a valid IP address that Server & Workload Protection can access. This is because the communication between Server & Workload Protection and the agent computers are based on the hostname. For relay-enabled agents, all of the computers within the relay group should be able to reach the specified IP address or hostname. If Server & Workload Protection cannot access the target computer the communication direction should be set to Agent/Appliance Initiated (Settings > Computer).
• Display Name: Appears in the Display Name column and in brackets next to the Hostname value.
• Description: a description of the computer.
• Platform: Details of the computer's OS will appear here.
• Group: The computer group to which the computer belongs appears in the list. You can reassign the computer to any other existing computer group.
• Policy: The policy (if any) that has been assigned to this computer.

  Note Keep in mind that if you unassign a policy from a computer, rules may still be in effect on the computer if they were assigned independently of the policy.

• Asset Importance: Server & Workload Protection uses a ranking system to quantify the importance of security events. Rules are assigned a severity level (high, medium, low, etc.), and assets (computers) are assigned an "asset importance" level. These levels have numerical values. When a rule is triggered on a computer the asset importance value and the severity level value are multiplied together. This produces a score which is used to sort events by importance. (Event ranking can be seen in the Events pages.) Use this Asset Importance list to assign an asset importance level to this computer. (To edit the numerical values associated with severity and importance levels, go to Administration → System Settings → Ranking.)
• Download Security Updates From: Use the dropdown list to select which relay group the agent on this computer will download security updates from. (not displayed if agent is acting as a relay.)

Computer status

• Status:
  • When the computer is unmanaged the status represents the state of the agent with respect to activation. The status will display either "Discovered" or "New" followed by the agent state in brackets ("No Agent/Appliance", "Unknown", "Reactivation Required", "Activation Required", or "Deactivation Required").
  • When the computer is managed and no computer errors are present, the status will display "Managed" followed by the state of the agent in brackets ("Online" or "Offline").
  • When the computer is managed and the agent is in the process of performing an action (e.g. "Integrity Scan in Progress", "Upgrading Agent (Install Program Sent)", etc.) the task status will be displayed.
  • When there are errors on the computer (e.g., "Offline", "Update Failed", etc.) the status will display the error. When more than one error is present, the status will display "Multiple Errors" and each error will be listed beneath.

Protection module status

• Anti-Malware: Whether Anti-Malware protection is on or off and whether it is configured for real-time or on-demand scans.
• Web Reputation: Whether Web Reputation is on or off.
• Device Control: Whether Device Control is on or off.
• Firewall: Whether the Firewall is on or off and how many rules are in effect.
• Intrusion Prevention: Whether Intrusion Prevention is on or off and how many rules are in effect.
• Integrity Monitoring: Whether Integrity Monitoring is on or off and how many rules are in effect.
• Log Inspection: Whether Log Inspection is on or off and how many rules are in effect.
• Application Control: Whether Application Control is on or off.
• Scanner (SAP): Status of the Scanner SAP feature.
• Online: Indicates whether Server & Workload Protection can currently communicate with the agent.
• Last Communication: The last time Server & Workload Protection successfully communicated with the agent on this computer.
• Check Status: This button allows you to force Server & Workload Protection to perform an immediate heartbeat operation to check the status of the agent. Check Status will not perform a security update of the agent. When manager to agent communications is set to "Agent/Appliance Initiated" the Check Status button is disabled. Checking status will not update the logs for this computer. To update the logs for this computer, go to the Actions tab.
• Clear Warnings/Errors: Dismisses any alerts or errors on this computer.

Actions tab

Activation

Policy

Agent Software

Note Before updating or uninstalling an agent or relay on Windows, you must disable agent self-protection. To do this, on the Server & Workload Protection console, go to Computer editor → Settings → General. In Agent Self Protection, and then either deselect Prevent local end-users from uninstalling, stopping, or otherwise modifying the Agent or enter a password for local override.

Support

System Events tab

Exceptions tab

USB Device Exception rule count limitation