Troubleshooting options for performance issues
Issue
|
Resolution or Cause
|
Cloud Posture Scan has caused my account to reach its rate limit
|
Manage performance issues by increasing the delay between Cloud Posture Scan runs
|
API throttling
|
Cloud Posture has optimised the platform to avoid unnecessary API calls.
Examples of performance optimisation:1. when Cloud Posture
calls the AWS API for S3 bucket list, the bot does not do
repetitive calls, instead, the bot checks for changes only.2.
Cloud Posture supports partial inventory. i.e. using partial lists
of resources from AWS so the system is capable of dealing with
partial calls e.g. S3 bucket list - secondary IP calls - if the
bot fails to call second API calls, the rule engine will still
work.3. Support for exponential backoff API.
|
If you experience any other issues, please let our team know via Cloud Posture support.