In Trend Vision One, some of the new features are
released as "Pre-release"; therefore, the features are not an official release and
are EXCLUDED
from SLA warranties, if applicable. You acknowledge that the Pre-release features
have not been
released for production use, and as such, the Pre-release features may have errors
or other
operating deficiencies. The Pre-release features are provided “AS IS”, “WITH ALL FAULTS”,
AND
WITHOUT ANY WARRANTIES, GUARANTEES, OR CONDITIONS OF ANY KIND. YOUR USE OF PRE-RELEASE
FEATURES
ARE AT YOUR OWN RISK. Customers should review Pre-release features in a non-production
environment. Customers can contact the Trend Micro Technical Support team while they
are testing
a Pre-release feature. We will review all customer feedback, requirements and scenarios
in order
to plan a proper enhancement in the future official general release. Furthermore,
the Pre-release
features may move from the "Pre-release" status to an official general release if
certain
improvements are made based on customers’ feedback or other internally-generated processes,
but
keep in mind that SOME or ALL Pre-release features may never be made available for
general
release by Trend Micro at its sole discretion.
There is no additional charge for pre-release features before official release, but
features will not necessarily remain free after official release. If Trend Micro determines
that such feature will be officially released, you may be required to pay to continue
using the Trend Vision One feature. We will notify you at least 30 days before official release or any upcoming
charge. If you do not want to be charged, please discontinue use by opting out of
the feature from Platform Directory before official release.