In Trend Vision One, some of the new features are released as "Pre-release"; therefore, the features
are not an official release and are EXCLUDED from SLA warranties, if applicable. You
acknowledge that the Pre-release features have not been released for production use,
and as such, the Pre-release features may have errors or other operating deficiencies.
The Pre-release features are provided "AS IS", "WITH ALL FAULTS", AND WITHOUT ANY
WARRANTIES, GUARANTEES, OR CONDITIONS OF ANY KIND. YOUR USE OF PRE-RELEASE FEATURES
ARE AT YOUR OWN RISK. Customers should review Pre-release features in a non-production
environment. Customers can contact the Trend Micro Technical Support team while they
are testing a Pre-release feature. We will review all customer feedback, requirements
and scenarios in order to plan a proper enhancement in the future official general
release. Furthermore, the Pre-release features may move from the "Pre-release" status
to an official general release if certain improvements are made based on customers’
feedback or other internally-generated processes, but keep in mind that SOME or ALL
Pre-release features may never be made available for general release by Trend Micro
at its sole discretion.
There is no additional charge for pre-release features before official release, but
features will not necessarily remain free after official release. If Trend Micro determines
that such feature will be officially released, you may be required to pay to continue
using the Trend Vision One feature. We will notify you at least 30 days before official release or any upcoming
charge. If you do not want to be charged, please discontinue use by opting out of
the feature from Platform Directory before official release.