The steps outlined below detail how to revoke the access of Cloud Email and Collaboration
Protection to Dropbox.
Procedure
- Choose .
- Select the Dropbox service account and click Remove.
- Remove the Cloud Email and Collaboration
Protection application for all
your team members.
- Visit https://www.dropbox.com/team/admin/settings/team_apps.
- Locate the application named Trend Micro Cloud Email and Collaboration Protection, and click the close button on the right side.
- Remove the folders created by Cloud Email and Collaboration
Protection
from the Dropbox administrator's root directory:
-
Temporary folder:
trendmicro_cas_temp__dont_change_or_delete
Note
Unshare the temporary folder and make the folder unavailable to others before removing it. -
Quarantine folder:
trendmicro_cas_quarantine__dont_change_or_delete
Note
Back up the existing quarantined files if necessary.
-
- Manually remove the remaining data.For details, see Changes made under API-based protection.