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Service Gateway requires the following minimum specifications.

The Service Gateway virtual appliance supports deployment on VMware ESXi 6.5, 6.7, or 7.0, and on Windows Server 2019 and 2022 with Hyper-V enabled. Nested virtual machines are not supported.
Service
Virtual CPUs (Minimum / Recommended)
Virtual Memory (Minimum / Recommended)
Virtual NICs
Supported Products
ActiveUpdate
2 / 4
4 GB / 8GB
1
  • Apex One / OfficeScan 11-14
  • Deep Discovery Inspector 5.6-6.0, 6.5
  • Deep Security 10-20
Active Directory connection
2 / 4
4 GB / 8 GB
1
Active Directory services (on-premises) supported on the following Windows operating systems:
  • Windows Server 2022
  • Windows Server 2019
  • Windows Server 2016
  • Windows Server 2012
For more information, see Third-Party Integration.
Forward proxy
4 / 8
6 GB/ 12 GB
1
Trend Vision One endpoints with the following operating systems:
  • Windows
  • macOS
TippingPoint log forwarding
1 / 2
2 GB / 4 GB
1
TippingPoint Security Management System 5.5 Patch 1 and above
Requires an API key. To obtain the key, go to Workflow and AutomationService Gateway Management and click Manage API Key.
Smart Protection Services
3 / 6
4 GB / 8 GB
1
For more information on Smart Protection Services support, see Smart Protection Services product support.
Suspicious Object List synchronization
2 / 4
4 GB / 8 GB
1
  • Deep Discovery Inspector 5.8 SP1 and above
  • Deep Discovery Analyzer 7.1 and above
  • TippingPoint Security Management System 5.5 and above
Requires an API key. To obtain the key, go to Workflow and AutomationService Gateway Management and click Manage API Key.
Third-party intelligence synchronization
2 / 4
4 GB / 8 GB
1
For more information on integrating third-party applications, see Third-Party Integration.
Note
Note
  • The virtual CPUs require a minimum speed of 2.3 GHz with hyper-threading support, Virtualization Technology (VT), and 64-bit architecture.
  • The virtual disk requires a minimum size of 500 GB.
  • For VMware ESXi deployments, Service Gateway only supports the VMXNET3 network adapter with a minimum speed of 1000 Mb/s.