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The following table provides other considerations when switching agents to conventional scan.

Considerations When Switching to Conventional Scan

Consideration
Details
Number of TrendAI Vision One™ Endpoint Security agents to switch
Switching a relatively small number of TrendAI Vision One™ Endpoint Security agents at a time allows efficient use of the Apex One (Mac) server and Smart Protection Server resources. These servers can perform other critical tasks while TrendAI Vision One™ Endpoint Security agents change their scan methods.
Timing
When switching back to conventional scan, TrendAI Vision One™ Endpoint Security agents will likely download the full version of the Virus Pattern and Spyware-active Monitoring Pattern from the Apex One (Mac) server. These pattern files are only used by conventional scan agents.
Consider switching during off-peak hours to ensure the download process finishes within a short amount of time. Also consider switching when no TrendAI Vision One™ Endpoint Security agent is scheduled to update from the server.
Agent tree settings
Scan method is a granular setting that can be set on the root, domain, or individual agent level. When switching to conventional scan, you can:
  • Create a new group and assign conventional scan as its scan method. Any TrendAI Vision One™ Endpoint Security agent you move to this group will use conventional scan. When you move the TrendAI Vision One™ Endpoint Security agent, enable the setting Apply settings of new group to selected agent(s).
  • Select a group and configure it to use conventional scan. Smart scan agents belonging to the group will switch to conventional scan.
  • Select one or several smart scan agents from a group and then switch them to conventional scan.
Note
Note
Any changes to the group's scan method overrides the scan method you have configured for individual TrendAI Vision One™ Endpoint Security agents.
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