Views:

Procedure

  1. Select Global Agent Settings.
  2. Click the System tab.
  3. Configure settings as required.
    Section
    Settings
    Certified Safe Software Service Settings
    Enable the Certified Safe Software Service for Behavior Monitoring, Firewall, and antivirus scans: Queries TrendAI™ data centers to verify the safety of a program detected by Malware Behavior Blocking, Event Monitoring, Firewall, or antivirus scans to reduce the likelihood of false positives
    Smart Protection Service Proxy
    Use configured Smart Protection Sources for service queries: TrendAI Vision One™ Endpoint Security agents use the configured Smart Protection Service Proxy settings when querying Smart Protection sources for the following features:
    • Predictive Machine Learning
    • Behavior Monitoring
    Note
    Note
    If the integrated Smart Protection Server is unavailable, TrendAI Vision One™ Endpoint Security agents connect to the TrendAI™ Smart Protection Network when performing queries.
    Services Restart
    Automatically restart any Security Agent service if the service terminates unexpectedly: Restart TrendAI Vision One™ Endpoint Security agent services that stopped responding unexpectedly
    Configure the following:
    • Restart the service after __ minutes: Specify the amount of time (in number of minutes) that must elapse before TrendAI Vision One™ restarts a service.
    • If the first attempt to restart the service is unsuccessful, retry __ times: Specify the maximum retry attempts for restarting a service. Manually restart a service if it remains stopped after the maximum retry attempts.
    • Reset the unsuccessful restart count after_ hour(s): If a service remains stopped after exhausting the maximum retry attempts, TrendAI Vision One™ waits a certain number of hours to reset the failure count. If a service remains stopped after the number of hours elapses, TrendAI Vision One™ restarts the service.
    Root Certificate Import
    For file integrity checking, you can enable TrendAI Vision One™ Endpoint Security agents to automatically import root certificates on endpoints based on the selected Windows versions.
    Note
    Note
    • It is recommended you enable this feature for protected endpoints in an isolated network environment.
    • For the list of locations from which TrendAI Vision One™ Endpoint Security agents obtain the root certificates, see Root Certificate Locations.
    • For information on intermediate and root certificate locations, see the Knowledge Base article.
  4. Click Save.