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The URL Click Tracking screen enables you to track the URL clicks where Cloud Email Gateway Protection provides Time-of-Click Protection.
Cloud Email Gateway Protection maintains up to 30 days of URL click tracking log information.
The URL Click Tracking screen provides the following search criteria:
  • Dates: The time range for your query.
  • Direction: The direction of messages.
    Note
    Note
    URL click tracking applies only to URL clicks protected by Cloud Email Gateway Protection using Time-of-Click Protection.
  • Recipient: The recipient email address.
  • Sender: The sender email address.
  • URL: The URL contained in the message.
  • Message ID: A unique identifier for the message.
When you query URL click tracking information, use the various criteria fields to restrict your searches. After a query is performed, Cloud Email Gateway Protection provides a list of log records that satisfy the criteria. Select one or more records and click Export to CSV to export them to a CSV file.
In addition to the search criteria, detailed URL click tracking information provides the following:
  • Time of Click: The time a URL was clicked.
  • Action Applied: The action taken on the URL. For all the actions, see Actions below.
    • Blocked: Cloud Email Gateway Protection blocked the URL that a user wanted to access.
    • Allowed: Cloud Email Gateway Protection allowed a user to access the requested URL.
    • Warned and stopped: Cloud Email Gateway Protection warned a user of the threat, and the user stopped access to the URL.
    • Warned but accessed: Cloud Email Gateway Protection warned a user of the threat, but the user continued to access the URL.