Views:
Configure the following event notification to notify administrators when the first scan action for a virus detection is unsuccessful and the second action is unavailable.

Procedure

  1. Go to Detections → Notifications → Event Notifications.
    The Event Notifications screen appears.
  2. Click Known Threat Activity.
    A list of events appears.
  3. In the Event column, click Virus found - first action unsuccessful and second action unavailable.
    The Virus Found - First Action Unsuccessful and Second Action Unavailable screen appears.
  4. Select recipients for the notification.
    1. From the Available Users and Groups list, select contact groups or user accounts.
    2. Click >.
      The selected contact groups or user accounts appear in the Selected Users and Groups list.
  5. Enable one or more of the following notification methods.
    Method
    Description
    Email message
    To customize the email notification template, use supported token variables or modify the text in the Subject and Message fields.
    For more information, see Standard Token Variables and Known Threat Activity Token Variables.
  6. To test if recipients can receive the event notification, click Test.
  7. Click Save.